Refunds



When a student drops or withdraws from a course, processing, instructional and other costs must still be met by the college. Therefore, refunds and the official withdrawal policy for Corporate and Community Education & Training non-credit courses is as follows.

To be eligible for a refund, students MUST notify the Student Information Center in writing, in person, or by calling 1-800-818-3434 to request their refund (according to the schedule below). Email:  Middlesex@middlesex.mass.edu

If you wish to withdraw from a course you may also transfer to an alternative course or you may receive a 100% credit valid for 6 months. Refunds for course drops made by mail are computed according to the date of postmark. Instructors are not responsible for reporting decisions to withdraw. Lack of attendance, course abandonment or failure to make or complete payment does not constitute official course withdrawal.

If you used a credit card to pay for the course, the refund will be credited to the credit card account. In cases where a course has been cancelled by MCC, a 100% refund is made. Corporate and Community Education and Training reserves the right to cancel noncredit courses, workshops, programs, and other events for which there is insufficient enrollment and/or reschedule programs, to change instructors, to change course locations and to take other administrative actions as necessary. Corporate & Community Education reserves the right to change the content of any course information contained in our brochure or website due to error or unforeseen circumstances. Refunds are not automatically warranted based on these changes. This refund policy applies to noncredit courses only. For information regarding the refund policy for credit courses, please call 1-800-818-3434. Middlesex Community College reserves the right to make changes in policy and regulations at any time as circumstances dictate.

Course withdrawal schedule/refund policy for Corporate and Community Education and Training noncredit courses:

All MCC on campus instructor-led noncredit classes less than 30 hours:
- 5 or more business days prior to start of course 100%
- Less than 5 business days prior to start of the course 100% of tuition less a $25 processing fee
- After course begins $0

All MCC instructor-led Community Education classes 30 hours or more:
- 5 or more business days prior to start of course 100% refund
- Less than 5 business days prior to start of the course and before first class meeting 50% tuition refund.
- After course begins $0

All Online, Web or Hybrid Classes:
- 5 or more business days prior to start of course 100%
- Less than 5 business days prior to start of the course and before accessing course materials, 50% tuition refund.
- After course begins $0

Refunds for Special Programs:
Local Anesthesia Certification for Registered Dental Hygienists, Nurse Assistant/HHA Training, and RN Refresher Program:  As stated in student Memo of Understanding or Community Education course webpage.

College for Kids Program:
- 30 or more days prior to start date 100% refund
- Less than 30 days prior to start date 50% refund
- Start date or thereafter  0

Tuition Waivers for Commonwealth of Massachusetts Employees:
Commonwealth of Massachusetts employees with approved tuition waivers, tuition remission, or tuition vouchers may register for the approved noncredit course with MCC's enrollment center (1800-818-3434). Tuition waivers, tuition remission, or tuition vouchers do not apply to special programs, online courses or as indicated certain course descriptions/community education webpages. Individuals with tuition waivers are responsible for the cost of all materials, fees, supplies and/or books. Tuition waiver forms are obtained within your state agency (HR Dept). For MCC employees: https://www.middlesex.mass.edu/humanresources/tuitwaiv09.aspx

Step 1: Register by calling 1-800-818-3434. Please indicate that you are a Commonwealth of MA employee using a tuition waiver.  Step 2:  Waiver forms can be obtained within your agency HR department. Completed/approved tuition waivers MUST be applied to your student account by submitting the approved waiver form to the MCC’s Student Accounts/Bursar Office.  Please submit the approved tuition wavier to MCC student accounts 7-10 days prior to the course start date. 

Non-Credit Enrollment Records:
Non-credit courses, workshops and programs are designed for educational, vocational and specialized interests for personal and professional reasons. No academic credit is earned. The college does not maintain a permanent or official record for noncredit enrollment. The college can provide an attendance confirmation letter only during the term/semester that the course is taken. Students should contact 781-280-3663 or campopianoc@middlesex.mass.edu to request an attendance letter.

Course Cancellations:
Courses are sometimes cancelled. We try to notify people as best we can as long as we have appropriate contact information from our enrollment center.   When circumstances permit, we provide a telephone or email notification of a course cancellation to each student 3-5 days prior to the couse start date.  A 100 % refund will be issued if a noncredit class is cancelled by Middlesex Community College.  Questions: Call 781-280-3645.

Weather-Related Class Cancellations:
Notification of cancelled classes at Middlesex Community College are broadcast over the following AM radio stations: WRKO-680; WCAP-980; WBZ-1030. Announcements are also made at the MCC website, television channels 4,5,7, FOX and at 1-800-818-3434 or https://www.middlesex.mass.edu/winter/ 
Please note that a delayed campus opening indicates a 10am start. 

Last Modified: 3/19/14