Computer Training

*NEW* Comp TIA Fundamentals (ITF+) Certification Training
The CompTIA IT Fundamentals (ITF+) program is an entry-level certification for individuals who are new to the field of Information Technology (IT) and are uncertain if an IT career is the right fit for them. This course will provide students with a comprehensive understanding of basic IT concepts and terminology, including hardware, software, security, and infrastructure. The course will feature hands-on activities and practical exercises to reinforce the concepts learned in class. Students will also have access to practice assessments and study materials to help them prepare for the ITF+ certification exam.

Upon completion of this course, students will be well-equipped to sit for the CompTIA ITF+ certification exam. They will have a solid understanding of basic IT concepts and be prepared to pursue more advanced training, such as the CompTIA A+ or Google IT Support certificate. The course consists of approximately 10-12 hours per week of self-paced online work, including labs, reading material, and practice, supplemented with an additional 2 hours of virtual instruction with an IT professional. Weekly office hours are offered for additional support out of class to ensure student success. CompTIA ITF+ exam fee and software are a separate fee and are not included in the tuition. (100 hours) $1,380        

Course Number: TEC 700 33        CRN: 18427 

Saturday, September 2, 2023 to November 11, 2023 from 12:00pm to 2:00pm

Office Hours:
Monday, September 4, 2023 to November 6, 2023 from 6:30pm to 7:30pm

Instructor:  BOWEN

Google IT Support Professional Certificate/ Comp TIA A+ Exam Prep 
A+ training and certification are generally considered an initial step in being considered for IT employment. People with A+ Certification may work as Computer User Support Specialists to provide technical assistance to computer users, answer questions or resolve computer problems for clients in-person, via telephone or electronically. They may also provide assistance concerning the use of computer hardware and software.

In this class we pair the Google IT Support Professional Certificate with the CompTia A+ Exam Prep to give students a well-rounded robust experience and learning tools along with mentorship to assist them on their Career Path in IT.  Google IT Support Professional Certificate  paired with the Comptia A+ exam prep helps people prepare for entry-level roles in IT support with no prior experience or degree necessary. Through a dynamic mix of video lectures, quizzes, and hands-on labs and widgets, the Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration, and security. The self-study, self-paced curriculum includes motivating personal stories from Google employees, with unique backgrounds and perspectives, who started their careers in IT support.  Mentorship and Exam prep readies students to sit for the A+ certification exams as well as preparing them to become gainfully employed in the IT sector.

Upon completion of the Google IT Support Professional Certificate training learners receive a badge they can display on their LinkedIn profiles. Class will be 10-12 hours per week of self-paced online study through a license by Quiklabs and 2 hours of in-class instruction with an IT professional. Weekly office hours will be included for additional support. Not eligible for tuition waivers. (180 hours) $2,000 CompTIA A+ exam fee separate.  Textbook/materials fee is student paid and is not included in the tuition.  Instructor: BOWEN 

Grant funding available for underemployed and/or unemployed. To apply, email

Course:  TEC 780 33 (18392) - Hybrid

Classes: Saturdays, September 9, 2023 to February 17, 2024 from 10:00am to 12:00pm.

Office Hours:
Fridays, September 15, 2023 to February 16, 2024 from 5:00pm to 6:00pm.

Hybrid: Class is mainly online with class meeting times; there will be two Saturdays on campus in Bedford.


Students will have access beginning on Wednesday, September 6, 2023.  Access will end on Saturday, March 2, 2024.

There will be no classes on 11/25 and 12/23.

Course Number:  TEC 780 34 (18426 ) - Hybrid: Online with meeting times

Dates To Be Determined

Instructor: BOWEN


Cloud Associate/ AWS/Azure
Cloud also known as Cloud computing is the on-demand delivery of IT services and resources over the internet with pay-as-you-go pricing. Instead of buying, owning, and maintaining physical hardware, users can access technology services such as servers, desktops, and storage from cloud providers such as Microsoft Azure and Amazon AWS.  This course introduces learners to the two most used cloud technologies to date, Microsoft Azure and Amazon Web Services (AWS) cloud platforms.  The course will be split into two sections. Section one will cover Azure and prepare the learner to sit for the Azure Fundamental Certification (AZ-900) exam. Section two will focus on AWS and prepare the learner to sit for the AWS Solutions Architect Associate Certification (SAA-C02) exam. AWS Certified Solutions Architect is among the most valuable and sought-after cloud computing certifications in the world. Please note:  students will most benefit from this course if they already possess the CompTIA A+ certification or have equivalent knowledge of basic computers functions.  If you do not possess the CompTIA A+ certification you can enroll in our Google IT Support Professional Certificate program.  Included in the cost of tuition are all books, supplies and the cost of one exam, either SAA-CO2 or AZ-900.  (180 hours) $2800. Instructor: BOWEN 

Grant funding available for underemployed and/or unemployed.  To apply, email

Course: TEC 789 33 (18391)

Classes:  Fridays, October 6, 2023 to December 15, 2023 from 5:00pm to 7:00pm

Office Hours:  Arranged weekly, as needed

Students will have access to the course beginning on October 4, 2023.  Access will end on December 30, 2023.

MS Excel Certificate
Fall 2023 section is Full; will be offering in Spring 2024
From beginning to advanced functions, this course is designed to teach you the features of MS Excel. Upon successful completion you will be able to: create and format a worksheet; create formulas; manipulate and calculate data with advanced formulas, create and modify tables, present data with charts, analyze data using PivotTables, customize data, work with multiple workbooks, import and export data.  Pre-Req: -Students must be proficient with MS Windows & keyboarding in a PC environment. 24 hours  $330
October 4 - November 29   6p - 9p  Wednesday
No class Nov 22
Bedford Campus, Room Academic Resources, AR 101
Course Number:  TEC 759 30      CRN 18213
Professor:  TROCHE

Google Sheets
Are you or your organization new to Google Sheets? This course is for people new to Sheets or for those who have been learning Sheets on the fly and would like to fill in the gaps. Throughout the course participants will explore beginning to advanced features in the spreadsheet application, Google Sheets, that is free with a personal or organization’s Google account. Upon successful completion of this 6-week course, participants will be able to: navigate Google Sheets, create and save workbooks to the Google Drive, create and format data in worksheets, manipulate and calculate data using custom formulas or pre-formatted functions, present data using charts, apply conditional formatting to data sets, and create and analyze data using PivotTables. This course will also review tips & tricks for organizing file in your Google Drive. Go to   
for a more comprehensive list of skills that will be taught in the course and a 7-question questionnaire to use to determine if this course is for you.  Pre-Req: While this course is for students new to Google Sheets, students must have a proficient knowledge of computers (e.g. left/right mouse click, basic keyboarding, creating folders, saving files, and using email). $255
October 3 - November 14 from 6p - 9p Tuesday
Course Number TEC 788 30      CRN 18400
Bedford Campus.  Academic Resources Building,
Room AR 102

Business Computer Applications Certificate
This certificate course will prepare you for a position in offices where proficiency in software such as Microsoft Office suite is used. These positions include administrative assistant, customer service or data entry. Students will become proficient in computer skills such as file & folder management, system backup, device/printer setup, internet basics, password management along with word processing, spreadsheet, and presentation, and calendar software packages. These tools are commonly used in most work environments today. (24 hours) $330
9/13 - 11/1         5p - 8p   Wednesday 
Bedford Campus         Academic Resources, Room AR 102
Course Number:  TEC 748-30     CRN:  16128  

10/13 - 12/15      9a - 12p    Friday 
No class November 10, November 24
Course Number TEC 748-80          CRN 16129 
Lowell Campus     Cowan Center, Room LC 214

Practical Computers - An Intro to PC’s and Windows
This course is an introduction to the computer and computer applications via lecture and hands-on activities. We start with an overview of computer hardware, software, and networks that include the use of Microsoft Windows for running programs, the creation of folders, and file management. We continue with a focus on Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Email, and the Internet. (12 hours) $219
9/15-10/06  9:00am - 12:00pm            Friday
Lowell Campus                       
Building: Cowan Center, room 202
CourseNumber:TEC60280          CRN: 11390                  Professor: KILROY

11/08-12/06    5:00pm - 8:00pm              Wednesday
Bedford Campus                      
Building: Academic Resource, room 106 Course Number: TEC 602 30                                         CRN: 18243                  Professor: KELLEY
No class 11/22

Last Modified: 9/23/23