Medical Office Administrator Certificate

NEW Medical Office Administrator Certificate

The Medical Office Administrative Assistant is the first point of contact between the patient and the medical office, establishing a professional and positive patient experience.
This program will provide skills needed for an entry level position as a patient access coordinator, medical office admin, customer service, or call center representative.
Topics:  Customer Service Excellence, Intro to Medical Terminology, Introduction to Medical Billing, and Intro to Computer Applications. (81 hours) $2,175
Note: Grant Funding available for underemployed and/or unemployed. For more information e-mail
This course is not eligible for tuition waivers.
Student must enroll in All Sections to earn a certificate of completion

Fridays:  2/2 - 3/8    from      9a - 1p             
Bedford MA Campus        Henderson Hall, Room HH 111
Instructor: MAGLIO (Customer Service Excellence) 

Course Number: HLT 790 30        CRN: 20319
Note:  No class March 1.
The first class on Feb 2 and March 8 will be held online via zoom with the instructor.
On campus class dates are 2/9, 2/16, 2/23

Tuesdays:  2/20- 4/9         from   2p - 4:30p                      
Bedford  MA Campus               
Henderson Hall, Room HH 111 

Instructor:  CHABNER (Medical Terminology) 
Course Number: HLT 790 32        CRN: 20337

Wednesdays:  3/13 - 4/24     from    2p - 5p           
Bedford  MA Campus   
Building:  Academic Resources,
Room AR 102
Instructor: KILROY (Computer Applications) 

Course Number: HLT 790 34        CRN: 20339

Tuesday and Thursdays: 4/11 - 5/14     from      2p - 4p        
Online with Class Meeting Times via Zoom 
Instructor: MCKETHAN (Medical Billing) 

Course Number: HLT 790 75        CRN: 20338

Last Modified: 2/26/24