Career Training



Accounting Fundamentals Certificate Program 
Understanding basic accounting principles and maintaining accurate financial records is critical for all businesses.  You will be introduced to theory and practice of basic concepts in accounting and bookkeeping. This hands-on program introduces participants to documents and journals required to establish a computerized set of accounts for a small business.  Individuals who are interested in starting on this career path, small or home based business owners, and others with little to no experience will benefit.  Complete the Fundamentals of Accounting/Bookkeeping and QuickBooks to earn the certificate of completion or modules can be taken alone. 

Accounting/Bookkeeping Fundamentals
Learn essential terms and concepts related to starting an accounting system, understand debits and credits, classify items as assets, liabilities, equity, revenue/sales and expenditures.  Use practice scenarios and complete basic procedures such as journalizing entries and posting transactions to a general ledger. Explore the bookkeeping and accounting cycle, cash systems, creating and understanding financial reports.  Learn to create a Trial Balance and Post-Closing Trial Balance, understand an Income Statement and Balance Sheet as well as adjusting entries and bank statement reconciliation.  Topics Include: understanding accounts; debits and credits; analyzing transactions;  journaling; general ledger; closing/adjusting entries; post-closing trial balance; financial reporting.
(30 hours)   $549
1/22 - 4/02          5:45pm - 9:00pm              M            Bedford             SHARMA
CAR 797 30          17351   
No class Feb 19 and March 19                       AR 102

Computerized Accounting & Bookkeeping using QuickBooks 2010
Develop a working familiarity of QuickBooks 2010 with this hands-on course and apply this financial software application to what you have learned in Accounting and Bookkeeping Fundamentals. This course provides hands-on experience performing the most common business transactions. The objective is to give students a basic familiarity with the operation of QuickBooks and an overview of the accounting process as it relates to QuickBooks in a small business environment.  This course requires completion of Accounting/Bookkeeping Fundamentals or previous accounting/bookkeeping knowledge.  Topics:  Getting Started; The Sales Process; Banking and other Transactions; Vendors and Managing Expenses; Bank Reconciliation and Reports. Bring a flash drive to class. (13 hours)   $169
4/23 - 5/14          5:45pm - 9:00pm              Monday          Bedford            SHARMA
CAR 722 30          17352    



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NEW!  Strategic Branding: Telling Your Story through Branding
The biggest mistake small businesses make is marketing without a brand. The most successful local businesses don’t just have a business, they have a brand. When you know what you stand for you’ll have a business that you love and attract clients you want to work with. This workshop will help you define your brand so you can clearly communicate who you are, what you do, why you do it, and know what sets you apart. Your brand will serve as the building block for your website, social media, and marketing materials. We’ll take a look at finding, defining, and perfecting your brand and translating that to your website, social media, marketing materials, and all that you do, leading to more sales, recognition, and clarity in your business. We will go over these practices, as well as dig into participants’ websites and social media in a non-technical way, focusing on ideas and suggestions for improving them. Come prepared to learn and share. (10 Hours) $129

4/11 - 5/09              6:00pm - 8:00pm             Wednesday     Lowell          MASTROGIACOMO
TEC 770 80                19110                              LC 203

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NEW Present Yourself with Confidence for Career Success

Whether it’s a job interview, a request for a promotion or raise, a pitch to a potential customer, or a networking opportunity, executive presence is key to a successful outcome. What is executive presence and can it be developed? This program will provide tips and peer coaching on your executive presence as you introduce yourself in multiple business contexts. Be prepared to develop and get lots of practice giving your message with confidence, and to receive invaluable feedback from others. (5 Hours) $89

3/08 & 3/15               6:00pm - 8:30pm              Thursday         Lowell          MALONEY
CAR 891 80                 19155                              LC 110

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NEW Business Performance & Risk
Learn the approach a business may take to develop tailored business performance standards and risk management programs. This will help to reduce losses and costs, ensure adherence to business goals and industry standards, mitigate risks, and continuously remain competitive. (3 hours) $49

2/13                6:00pm - 9:00pm              Tuesday             Bedford         CHAVIER
PER 888 30          19134                            HH 113

2/27               6:00pm - 9:00pm               Tuesday             Lowell             CHAVIER
PER 888 80         19138                            LC 103

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NEW! Digital Media Marketing Certificate Program
In today’s internet driven world, understanding your businesses digital media marketing plan is essential.  In this program, you will learn about the different digital media outlets and how those can be applied to your digital marketing plan. The listing below represents the order the classes occur in throughout the semester. Students will receive a certificate upon completion. (15 hours) $199
2/26 - 4/09             6:00pm - 8:30pm             M          Bedford          NOËL
TEC 661 30             19119                            AR 101
No Class March 19

Fundamentals & Trends in Digital Media Marketing
Learn the basics of digital media marketing, what platforms are included in digital media marketing, and how this is important in today’s market. (2.5 hours)

Optimizing Marketing Emails
Get email marketing tips to turn your generic e-blasts into optimized, personalized emails that your customers will actually read!  Hear best practices on email lists and what you can and cannot say in a marketing email.  Learn how to increase your open and click-through rates and more! (2.5 hours)

Search Engine/Website Optimization
Learn the process of improving the volume and quality of consumer traffic to your website.  Get tips and strategies that will make your website search-engine friendly. (2.5 hours)

Tracking Your Digital Media Marketing
Now you know how to get customers to your website, but how do you track that data.  Learn the best ways to track this important data and what you can learn from the results. (2.5 hours)

Mobile & Online Advertising
Learn about the different online advertising channels and how to select those that will be consistent with their mobile marketing campaigns.  Gain knowledge on trends and guidelines around online and mobile advertising. (2.5 hours)

Creating Your Digital Marketing Campaign
Bring all the knowledge you have gained through the program together to create your business digital marketing campaign.  Students should come to class with a digital marketing plan prepared and ready for instructor feedback.  (2.5 hours)

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NEW! Graphic Design for Non Designer Certificate
Begin learning the fundamental principles of graphic design using Microsoft Word and Google Docs in this hands-on certificate program.  Learn the basics of graphic design and how to implement these tools.  The listing below represents the order the classes occur in throughout the semester. Students will receive a certificate upon completion. (18 hours) $229
2/28 - 4/11                   6:00pm - 9:00pm                  W         Bedford        NOËL
TEC 662 30                   19120                               AR 102
No Class March 21

Designing 101
What does C.R.A.P. stand for and how does it apply to graphic design?  You will learn the four basic principles of graphic design marketing, contrast, repetition, alignment, and proximity.  Looking at these basic principles, you will begin to discuss how this can be implemented into a business plan. (3 hours)

Designing 101 cont.
A continuation of Designing 101 with more in-depth discussion on design your portfolio. (3 hours)

Branding Your Business
Think you need a large budget and marketing firm to brand your business?  Think again!  This class will break down the branding process into easy-to-execute steps to create a winning and successful business brand and mission statement. (3 Hours)

Stationary Designing
Building upon your knowledge of C.R.A.P. and your business brand, learn how to create letters, business cards, PowerPoint presentations, etc. that will be effective and polished. (3 Hours)

Advertising and Designing for Media
Learn to create fliers, advertisements, posters, etc. that incorporate your business brand and the basic graphic design concepts that represent your business. (3 hours)

Design Portfolio
Building upon the previous 5 modules, create a design portfolio for your business marketing needs and get feedback from your instructor.  Students should come prepared with their graphic design portfolio. (3 Hours)

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NEW!
Customer Service Certificate Program
In today's competitive environment, profit and non-profit organizations will face operational and financial challenges with employees who are not trained and motivated to provide exceptional customer service. Participants may enroll in any or all modules listed below.  Participants must complete all 4 classes for a certificate of completion


The Importance of Exceptional Customer Service
Customer Services is vital to a business because it is often the only contact a customer has with a business.  Students will be provided realistic examples on how to deliver exceptional customer service, which can differentiate your business from competitors and provide you with better financial success. (2 hours) $49

 4/19                   6:30pm - 8:30pm               Thursday         Bedford         ROMANO
CAR 873 30            19111                             HH 112

The Five Pillars of Effective Customer Engagement
Each pillar of effective customer engagement represents a customer-training milestone and when practiced in the work environment, will better enable students to create an interaction with the customer that will increase trust, appreciation and satisfaction. (2 hours) $49

 

 4/26                   6:30pm - 8:30pm               Thursday         Bedford         ROMANO
CAR 874 30            19112  
                                HH 112

The Importance of Verbal and Non-Verbal Communication
Students will be taught the importance of customer service messaging delivered verbally and through non-verbal communications. Students will be paired with other students for this interactive exercise and training session. (2 hours) $49

 

 5/03                   6:30pm - 8:30pm               Thursday         Bedford         ROMANO
CAR 875 30            19113                             HH 112

Turning the Difficult Customer into a Cheerleader
Students will be trained in defusing a dissatisfied, angry or hostile customer through the art of the apology and other customer engagement tactics. (2 hours) $49

5/10                    6:30pm - 8:30pm              Thursday           Bedford        ROMANO
CAR 876 30         19114                                HH 112               

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NEW! Upping Your Website Using WordPress

Get hands-on experience with this powerful tool as you bring your vision to life with your own WordPress.org site and blog. You'll find out how to use WordPress to create pages and posts, add images and videos, change a site's look and feel, and include user-friendly features. You'll discover the ease of using WordPress design themes to express your creativity, and you'll see how much fun it is to be part of the vibrant WordPress online community. (12 hours) $149

4/03 - 4/24              6:00pm - 9:00pm              Tuesday       Bedford          MASTROGIACOMO
TEC 768 30               19109                           NA 102

 

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UPDATED HYBRID! Personal Trainer National Certification

The W.I.T.S. Certified Personal Trainer is NCCA Accredited.

Our personal trainer course is a great way to prepare and become successful in the field you love. This challenging course is for candidates wanting LIVE instruction with in-depth, hands-on practical labs to master the career skills & knowledge. The course consists of 15 hours of lecture on key topics like biomechanics, exercise physiology, fitness testing, equipment usage and health assessments to game plan a solid program for your client. The best part is the 15 hours of hands-on practical training labs with role playing drills on assessing clients, programming, performing proper exercises, presentation skills and more. The Hybrid version is where the lectures are online and the labs are still offered LIVE so you can master the skills.

Included in this course is a complete 200 page color student workbook, access to online student study tools and FREE test vouchers to take the Certified Personal Trainer exams. You can work right after passing the exams with proof of CPR/AED to obtain your Level 1 Certified Personal Trainer. As a special bonus, you can take advantage of our 30 hour employer internship to get our advanced Level 2 Certified Personal Trainer credential at no additional cost!!

Required Textbook: 7th edition of the Fitness Professional’s Handbook with web resources (ISBN-13: 9781492523376) available in e book too.

To register: https://www.witseducation.com/fit/store-shop/personal-fitness-trainer-certification-at-middlesex-community-college-ma/ $749

2/03 - 3/17                9:00am - 12:00pm              S
CAR 836 30                      18758
(No Class March 10)

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OSHA Gen. Ind. 10HR Training
This training program provides information for safe practices governed by OSHA standards for General Industry Workers. “Worker rights, employer responsibilities and how to file a complaint”, as well as identification, prevention and remediation of workspace dangers will be discussed. Instruction time is 10 hours minimum with additional time for testing and discussions. Students passing the test on the last day of class will receive OSHA certificates. OSHA cards are mailed within 90 days. *An $8 fee for OSHA cards will be collected during the first class. Students MUST attend all class sessions to receive their certificate and OSHA card.  (12 hours) $179

 3/21 - 4/11              3:30pm - 6:30pm            Wednesday            Bedford        ROY
CAR 840 30                18842                             HH 109

4/24 - 5/15               3:30pm - 6:30pm             Tuesday                Lowell          O’HARE
CAR 840 80                 18840                            LC 103

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APICS CLTD Certification Exam Prep
The APICS certification in Logistics, Transportation and Distribution (CLTD) provides students with the information you need to meet today’s supply chain logistics challenges. Created by APICS and a team of subject matter experts, the CLTD designation covers a comprehensive body of knowledge that sets the global standard for best practices in logistics, transportation and distribution. Divided into 8 modules, this learning system is integrated with best practices in the day-to-day functions of logistics professionals to drive improvement. Tuition cost includes print, online exam prep materials, and a download of the APICS CLTD Exam Content Manual. APICS exam is a separate fee. Materials distributed the first night of class. Course is taught by an APICS CLTD certified instructor. Please contact APICS directly at http://www.apics.org/careers-education-professional-development/certification/cltd. Enrollment is through APICS at: http://bostonapics.org/meetinginfo.php?id=123&ts=1508417134

Questions: Contact APICS Boston Chapter at http://bostonapics.org/contact.php

(35 hours) Tuition: $2020 non-members/ $1695 for APICS Plus Members

1/30 - 4/10              6:00pm - 9:30pm              Tuesday        Bedford
CAR 861 30               18802                             NA 202
No class March 20

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Administrative Assistant Professional.  GES 245
This self-paced training program will teach you about the modern professional workplace and how to maintain a professional image. You will learn the importance of time management, and workplace behaviors and ethics. This program will help you develop verbal and written communication skills to effectively communicate with your coworkers and superiors. You will also explore technology basics like working with computers and other office tools and devices.  Learn record keeping and financial management essentials to comfortably take on responsibilities like budgeting or handling invoices. Gain knowledge of event planning, and travel planning basics.

This online training program in partnership with Ed2go is self-paced with an online instructor.  This program will take approx. 120 hours to complete and must be completed within 6 months of enrollment.  To enroll or questions call (877) 221-5151.  Course is not eligible for tuition waivers.   $695

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Microsoft Web Developer. GES 314
Gain the Web development skills that can put you ahead of your competition! In this program, you will learn how to develop Web pages using .NET Framework 4.0.  Upon completion you’ll be equipped with the knowledge you will need to take the Microsoft 70-515 exam and become a fully proficient Microsoft Web Developer. Skills you will master in this program include installing and using Visual Studio 2010, using web developer express, and debugging code. You’ll also explore HTML concepts, elements and tags, attributes, hyperlinks and anchors, image management, XML, CSS, .NET programming, ASP.NET, JQuery, AJAX, ASP .NET Web Applications, and .NET Framework 4.0. You will also have the opportunity to practice online lab systems.  (240 hours).  $1995.  For questions or to register, call 877-221-5151. Not eligible for waivers.
 


Administrative Assistant Professional.  Course # GES 245
In this 120-hour online, self-paced training program you will learn about the modern professional workplace and how to maintain a professional image. You will learn the importance of time management, and workplace behaviors and ethics. The material is presented in a step-by-step manner and you will learn by completing readings and hands-on exercises, in addition to watching video presentations. The program also includes quizzes and exams, so you can assess your skills at regular intervals. This program will help you develop verbal and written communication skills to effectively communicate with your coworkers and superiors. You will also explore technology basics like working with computers and other office tools and devices.  Learn record keeping and financial management essentials to comfortably take on responsibilities like budgeting or handling invoices. Gain knowledge of event planning basics, so you can organize office meetings and special events. Learn travel basics such as how to create itineraries for other employees and how to book travel. Also, gain career advancement training and job searching skills. This online training program in partnership with Ed2go is self-paced with an online instructor.  This program will take approx. 120 hours to complete and must be completed within 6 months of enrollment.  To enroll or questions call (877) 221-5151.  Course is not eligible for tuition waivers.   $695

Six Sigma: Total Quality Applications. Course # EDG 709 
In this ONLINE course you will learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check-sheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis. 

In this online course, you will learn how to apply the DMAIC model each step of the way. You’ll learn how to define, plan, implement, and close a Six Sigma project. You’ll also know how to use process capability and how to apply lean thinking. And you’ll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.  Pre-Req:  Course # EDG 708 Total Quality Fundamentals.  Classes begin monthly. (24 hours.) $130. To enroll: Step 1: www.ed2go.com/mcc to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail career_training@middlesex.mass.edu 

Introduction to Google Analytics. EDG 757
In this ONLINE course, you’ll learn to use Google Analytics to make the most of your online web traffic. See how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left. 

The ONLINE course guides you step by step, report by report, through the major parts of the Google Analytics interface. From setting up your Google Analytics account and getting the all-important code you’ll need to add to your website’s pages to begin tracking your visitors, you’ll learn everything you need to know to get everything you can from the data that Google Analytics provides. You’ll even find out about Google AdWords and other tools to enhance your traffic as well as your Google Analytics reporting. ONLINE COURSE. Classes begin monthly. (24 hours.) $130. To enroll: Step 1: www.ed2go.com/mcc to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail career_training@middlesex.mass.edu

Total Quality Fundamentals. Course # EDG 708
In this ONLINE course Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
In this ONLINE course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees’ abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact. ONLINE COURSE.   Classes begin monthly. (24 hours.) $130.
To enroll: Step 1: www.ed2go.com/mcc to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail
career_training@middlesex.mass.edu

Veterinary Assistant - ONLINE
This ONLINE course and training program prepares students for an exciting new career as an administrative veterinary assistant. Students in the program learn about the care of animals as well as how to recognize signs of illness and disease. This online program also covers interpersonal communication, interaction with clients and their animals, as well as how to assist the veterinarian during examinations. Administrative duties, such as fee collection, banking, and accounts payable are emphasized, and the program contains basic information about pet insurance. Textbooks are included. 170 hours. ONLINE. $1,995. To enroll for MCC, call (877) 221 - 5151.  Not eligible for waivers.

Grammar Refresher.  Course # EDG 622
This ONLINE course will help you gain confidence in your ability to produce clean, grammatically correct work. You'll explore the basics of English grammar—like sentence structure and punctuation—as well as more sophisticated concepts—like logic and clarity.  A patient instructor, memorable lessons, vivid examples, and interactive exercises will give you ample opportunity to put what you learn into practice. Reacquaint yourself with old, forgotten rules, meet some new ones.  24 hours. $130.  ONLINE. Classes begin monthly.  To enroll: Step 1: www.ed2go.com/mcc to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Students will not have access to the online sessions until payment is made. All classes begin monthly. Not eligible for tuition waivers. For questions, e-mail career_training@middlesex.mass.edu

       

 
Last Modified: 11/17/17