Career Training


Administrative Assistant Professional.  GES 245
This self-paced training program will teach you about the modern professional workplace and how to maintain a professional image. You will learn the importance of time management, and workplace behaviors and ethics. This program will help you develop verbal and written communication skills to effectively communicate with your coworkers and superiors. You will also explore technology basics like working with computers and other office tools and devices.  Learn record keeping and financial management essentials to comfortably take on responsibilities like budgeting or handling invoices. Gain knowledge of event planning, and travel planning basics.

This online training program in partnership with Ed2go is self-paced with an online instructor.  This program will take approx. 120 hours to complete and must be completed within 6 months of enrollment.  To enroll or questions call (877) 221-5151.  Course is not eligible for tuition waivers.   $695


Business Communications Certificate Program

In these rapidly changing and competitive times, every for-profit and non-profit organization should be concerned about how they communicate their image and reputation, products and services, to internal and external stakeholders. The ability to communicate the right message to the right audience at the right time with the right communications tools is a valuable skill. This new certificate in communications program is a fast-paced way for students to increase their professional skill set with greater understanding of persuasive communications to meet your organizations internal and external communications needs across a variety of platforms. By improving your strategic communications skills and learning effective communications strategies students will become more desirable candidate for professional growth and success.  Participants may enroll in any or all modules listed.  Participants must complete all 6 modules for a certificate of completion. Professor Rick Pozniak is a communications executive with 40 years of award winning experience in all phases of organizational communications including public and media relations, marketing and advertising, social media and community relations for many top brand organizations in higher education, corporate health care, government and various consulting clients. Professor Pozniak has taught graduate and undergraduate communications courses at Northeastern University, Regis College, New England Institute of Law Enforcement Management at Babson College and Middlesex Community College. 

Public Relations Principles and Case Studies
Define the practice of public relations and underscore its importance through case studies as a valuable and powerful communications tool for employers in the 21st century. Examine the requisites-both the technical and persuasive- that constitutes an effective public relations strategy. (3 Hours) $59 

10/29      9:00am - 12:00pm  S     L     POZNIAK
CAR 850 80  16633 LC 101

Measuring Your Image through Market Research
Explore the phenomenon of public opinion, contemporary examples of it, the areas that impact it and how it is formed. Examine how public opinion may positively or negatively impact a brands image, and how organizations may enhance their reputation through market research. (3 Hours) $59 

11/05      9:00am - 12:00pm  S     L     POZNIAK
CAR 851 80  16635 LC 101

The Power and Influence of Effective Media Relations
Discuss the bedrock importance of media relations as the most fundamental skill in public relations. Explore media communications is all its forms, print, broadcasting, and social media. To examine the value of publicity as more powerful and credible than advertising. Review the proper way of dealing with journalists. (3 Hours) $59

11/12      9:00am - 12:00pm  S     L     POZNIAK
CAR 852 80  16637 LC 101


Integrated Marketing and Social Media Communications
Review the integration of all forms of advertising, public relations, and social media to create a powerful marketing approach in promoting products, services and brands. Explore the distinction among advertising, marketing, social media and organizational communications.  Review case studies of successful integrated campaigns.  (3 Hours) $59

11/19     9:00am - 12:00pm  S     L     POZNIAK
CAR 853 80  16639 LC 101


Employee and Community Relations
To discuss an often-overlooked but core critical constituency of employees and community leaders. To explore the philosophy of dealing with employees in an era of downsizing, meager revenue growth and decreasing morale. To illustrate how social media has complicated and made more challenging the function of communicating with employees. To discuss the best practice tactics of effectively communicating with the internal publics.  Review the importance of showcasing your organizations commitment to be a good citizen in the community where you are headquartered as a way of generating goodwill from community stakeholders.  (3 Hours) $59

12/03     9:00am - 12:00pm  S     L     POZNIAK
CAR 854 80  16641                 LC 101


Crisis Communications
No organization is immune from a reputation crisis. Students will be taught how to effectively evaluate and respond to a high profile crisis that negatively impacts the image and reputation of an organization, and the tools and strategies needed to defend a brand being investigated or targeted by the news media, special interest and community groups, activists, unions or legal and government investigators. (3 Hours) $59

12/10 - 12/10     9:00am - 12:00pm  S     L     POZNIAK
CAR 855 80  16643 LC 101



Accounting Fundamentals Certificate Program
Understanding basic accounting principles and maintaining accurate financial records is critical for all businesses.  You will be introduced to theory and practice of basic concepts in accounting and bookkeeping. This hands-on program introduces participants to documents and journals required to establish a computerized set of accounts for a small business.  Individuals who are interested in starting on this career path, small or home based business owners, and others with little to no experience will benefit.  Complete the Fundamentals of Accounting/Bookkeeping and QuickBooks to earn the certificate of completion or modules can be taken alone. 

Accounting/Bookkeeping Fundamentals
Learn essential terms and concepts related to starting an accounting system, understand debits and credits, classify items as assets, liabilities, equity, revenue/sales and expenditures.  Use practice scenarios and complete basic procedures such as journalizing entries and posting transactions to a general ledger. Explore the bookkeeping and accounting cycle, cash systems, creating and understanding financial reports.  Learn to create a Trial Balance and Post-Closing Trial Balance, understand an Income Statement and Balance Sheet as well as adjusting entries and bank statement reconciliation.  Topics Include: understanding accounts; debits and credits; analyzing transactions;  journaling; general ledger; closing/adjusting entries; post-closing trial balance; financial reporting.  Please bring a flash drive to class. (30 hours)  $549
09/07 - 11/02      5:45pm - 9:00pm              W            B             NOONAN
CAR 797 30          15260                                    HH-211

Computerized Accounting using QuickBooks 2010
Develop a working familiarity of QuickBooks 2010 with this hands-on course and apply this financial software application to what you have learned in Accounting and Bookkeeping Fundamentals. This QuickBooks course will provide a hands-on experience performing the most common business transactions. The objective is to give students a basic familiarity with the operation of QuickBooks and an overview of the accounting process as it relates to QuickBooks in a small business environment.  This course requires completion of Accounting and Bookkeeping Fundamentals or previous accounting/bookkeeping knowledge.  Topics:  Getting Started;  The Sales Process; Banking and other Transactions; Vendors and Managing Expenses; Bank Reconciliation and Reports. Bring a flash drive to class. (13 hours)   $169
11/09 - 12/07      5:45pm - 9:00pm              W            B             NOONAN
CAR 722 30          15261                                    HH-211
No class 11/23



Introduction to Open Source Software
This course provides an introduction to Open Source software:  what it is, the advantages and disadvantages, and how to contribute to open source projects.  We will look at the history of some of the most successful open source projects. The class will cover common tools and processes used in the open source world. Students will work through the process of making a contribution to an open source project, culminating in seeing their work go live and be shared with the world.  No software coding skills are required. To make this course accessible to all, student contributions will be to open source documentation projects. This course is geared for anyone looking for an introduction to open source projects, and will especially benefit technical writers/documentation specialists who want to expand their skills. Please bring a flash drive to class.   (6 hours) $149
10/20 - 11/03     7:00pm - 9:00pm   R     B     HOEBER
TEC 758 30  16624 AR 102


Personal Trainer National Certificate
According to the latest fitness industry salary guide, Personal Trainers are earning on average of $34 an hour.  Employers like 24 Hour Fitness, LA Fitness and Gold’s Gyms are just a few of the thousands of club employers that seek out our graduates each semester. Whether a career move or for your own personal knowledge, get all the information you need to become a Certified Personal Trainer. This challenging course is taught over an 8-week period for better retention and hands on skill competency. The national exams are held on the 9th week. This course is formatted as a 62-hour program and is comprised of 16 hours of lecture, 16 hours of hands on practical training and a 30-hour internship that walks many graduates right into a job!! The course prepares you for success with key topics that include biomechanics, exercise physiology, fitness testing, and equipment usage and health assessment. CPR/AED and a 30-hour internship are required to receive the certificate.  W.I.T.S. is the only major certifying body in the country providing comprehensive practical training and internship components.  You will be prepared to work with clients and stand out in any gym as the expert in your field.  (9 weeks) $749.  

Enroll online at 
Course # CAR 836 30 
Course Dates: 9/17 - 11/12     Saturday    9a - 2p   Bedford       NA G17
Purchase of a textbook is required:  Fitness Professional’s Handbook-6th Edition by Edward Howley, Dixie Thompson,  ISBN-13: 9781450411172 or eBook,  ISBN-13: 9781450423946.   The textbook can be ordered directly from W.I.T.S. at or by calling 1-888-330-9487.

E-Discovery in the Digital Age
This eDiscovery course provides essential skills for paralegals, legal assistants, lawyers, and other in the legal field conducting litigation discovery in the digital era.  Students will interpret and apply the rules of civil procedure while conducting simulated discovery of electronically stored information (ESI). Through hands-on work in a computer lab using CaseLogistix, students will design and apply strategies for the management of electronic discovery in litigation, including the implementation of a litigation hold.  Students will learn how to load and manipulate data in a review platform, as well as best practices for identifying, preserving, collecting, processing and reviewing information.  Students will practice problem-solving and analytical skills within the context of evaluating practical and ethical issues involved in electronic discovery. Students will be able to communicate effectively with accurate legal terminology and demonstrate proficiency in the use of legal technology.  This is a hands-on course in a computer lab. Pre-Req:  This course is taught with MS Windows.  Students must be proficient with a MS Windows environment with good keyboarding and computer skills.  Please bring a flash drive. (8 hours)  $109
09/29 - 10/20      6:30pm - 8:30pm              R             B             MANGOLD/O’REILLY
CAR 837 30          16182                                    AR-101  


MA Real Estate License Exam Prep
In partnership with the Real Estate Institute of Massachusetts, this 40 hour classroom course mandated by the Commonwealth of Mass. , features both lecture and audio-visual materials.  Upon completion you will be prepared to sit for the Massachusetts Real Estate Salesperson License Exam.  Topics include:  Real Estate and Personal Property rights; contracts and deeds; condos and co-ops; timeshares and leases; fair housing laws; finance; brokerage and appraisal principles, Mass. Laws and Regulations.  Materials are included in the tuition.  Exam fee not included and is a separate fee.  Partial credit is not awarded.  Participants must complete all 40 hours to receive a certificate of exam prep completion.  This course is not eligible for tuition waivers.  (40 Hours)  $399
09/16 - 10/07      9:30am - 3:30pm               F/S            L  
CAR 733 80         16579                               LC-102  

09/24 - 11/12      9:30am - 3:30pm                  S              B
CAR 733 30         14800                                HH-109
No class 10/8 

Microsoft Web Developer. GES 314
Gain the Web development skills that can put you ahead of your competition! In this program, you will learn how to develop Web pages using .NET Framework 4.0.  Upon completion you’ll be equipped with the knowledge you will need to take the Microsoft 70-515 exam and become a fully proficient Microsoft Web Developer. Skills you will master in this program include installing and using Visual Studio 2010, using web developer express, and debugging code. You’ll also explore HTML concepts, elements and tags, attributes, hyperlinks and anchors, image management, XML, CSS, .NET programming, ASP.NET, JQuery, AJAX, ASP .NET Web Applications, and .NET Framework 4.0. You will also have the opportunity to practice online lab systems.  (240 hours).  $1995.  For questions or to register, call 877-221-5151. Not eligible for waivers.

Copy Editing Nonfiction
Want to update your writing skills, or find another avenue for income?  If you are interested in a career change or want to sharpen your writing and editing skills, copyediting may be the profession for you. Whether you are knowledgeable in history, math, parenting or fiction writing, there are editing opportunities out there. Your instructor will cover the guidelines for copy editing as well as discuss resources to locate a job in this field.  Familiarity with English grammar is necessary to succeed in this course. (16 hours) $149
09/21 - 11/09     6:00pm - 8:00pm   W     B     SPENCER
CAR 617 30  11418             HH 107


Stop Endlessly Redrafting Your Writing
Having trouble rewriting draft after draft of your book?  Whether a novel or a nonfiction book? Do you write and rewrite reports before presenting them to your boss? You are not alone.  All writers often become so close to their writing that they cannot see the forest for the trees. This course discusses how you can get distance from your writing and what to look for when reviewing your drafts. Through class discussions we will identify helpful practices to follow when reviewing your writing. We will also review five essentials of good writing that you should check for in your drafts. You might just discover that you do not have to keep re-writing again and again.
(12 hours) $129
09/19 - 10/31     6:00pm - 8:00pm   M     B     SPENCER
CAR 832 30    16138            HH 115
No class 10/10


Writing Fiction for Children and Teens
This hands-on workshop with author Greg R. Fishbone will prepare you for writing, revising, and publishing middle-grade and young adult novels for children and teens. Students will learn new ways to generate story ideas, common conventions of genre and category, how to bring characters to life, how to guide a story from its dynamic opening to its satisfying conclusion, and how revision can make a good story into a great one. This course will also touch on aspects of developing a writing career: researching publishers, finding a literary agent, preparing query letters, and the possibilities of self-publishing. (16 hours) $279
Instructor Bio: Greg R. Fishbone is an author of books for young readers including the Galaxy Games series of sporty science-fiction for ages 9-12. He is a longtime member of the Society of Children’s Book Writers and Illustrators and serves as Assistant Regional Advisor for New England. Visit his author site at
09/19 - 11/21     7:00pm - 9:00pm   M     B     FISHBONE
CAR 847 30  16803 HH 210
No class 10/10 & 10/31

Kickstart Your HOT New Career
Are you ready to LOVE going to work every day? This powerful 5-week program puts you in control of your career to start exploring a new direction that is fulfilling, engaging and rewarding. You’ll identify your ideal job/career and create a clear vision of how your much better your life will be once you’ve landed that perfect job for you. Your confidence will soar as you identify the skills and experiences you’ve already developed and how to transfer them to your ideal job/career.  This is an interactive course including career assessment exercises, goal-setting, networking and interview strategies.  Please note there is a $25 fee for a skill analysis paid to the instructor the first evening. (6 hours) $269
10/05 - 10/26     6:30pm - 7:30pm   W     B     BILAWCHUK
CAR 838 30  16198         HH 210

Not Too Late to Make 2016 the Year of Your Dream Career!
Are you ready to make 2016 the Year of your Dream Career? Not sure where to start? Join Kim Bilawchuk Career coach to discover the keys to setting and achieving the career goals you really want in 2016.  (1.5 hours) $30
During this 90 minute interactive workshop you will:
• Identify the career goals you really want and are most likely to achieve
• Create your own Career Success Strategy
• Get into action and create huge momentum to keep going
09/21 6:30pm - 8:00pm   W     B     BILAWCHUK
CAR 843 30  16631 HH 210           

09/14 6:30pm - 8:00pm   W     L     BILAWCHUK
CAR 843 80  16630 LC 105


Get LinkedIn™ To A New Job!
This introductory, hands-on course will prepare you in the art of searching for a job through one of the most popular online applications, LinkedIn. Students will become proficient in using the site, develop a profile with photo, build a network, learn how to search for jobs, and apply for jobs. Additionally, students will develop their professional brand and understand its importance. It is recommended that all students have a recently updated resume and register for a LinkedIn account prior to the start of the course. (12hrs) $199
10/18 - 11/15     6:00pm - 9:00pm   T     B     HARGIS
TEC 753 30  16628 HH 113     


OSHA General Industry 10 Hours Training
This training program provides information for safe practices governed by OSHA standards for General Industry Workers. Worker rights, employer responsibilities and how to file a complaint, as well as identification, prevention and remediation of workspace dangers will be discussed. Instruction time is 10 hours minimum with additional time for testing and discussions. Students passing the test on the last day of class will receive OSHA certificates. OSHA cards are mailed within 90 days. * A $5 fee for OSHA cards will be collected during the first class. (12 hours)  $129
09/14 - 10/05     6:00pm - 9:00pm   W     L     AUGER
CAR 840 80  16248 LC 103

10/19 - 11/09     6:00pm - 9:00pm   W     B     AUGER
CAR 840 30  16249 NA 103



Administrative Assistant Professional.  Course # GES 245
In this 120-hour online, self-paced training program you will learn about the modern professional workplace and how to maintain a professional image. You will learn the importance of time management, and workplace behaviors and ethics. The material is presented in a step-by-step manner and you will learn by completing readings and hands-on exercises, in addition to watching video presentations. The program also includes quizzes and exams, so you can assess your skills at regular intervals. This program will help you develop verbal and written communication skills to effectively communicate with your coworkers and superiors. You will also explore technology basics like working with computers and other office tools and devices.  Learn record keeping and financial management essentials to comfortably take on responsibilities like budgeting or handling invoices. Gain knowledge of event planning basics, so you can organize office meetings and special events. Learn travel basics such as how to create itineraries for other employees and how to book travel. Also, gain career advancement training and job searching skills. This online training program in partnership with Ed2go is self-paced with an online instructor.  This program will take approx. 120 hours to complete and must be completed within 6 months of enrollment.  To enroll or questions call (877) 221-5151.  Course is not eligible for tuition waivers.   $695

Six Sigma: Total Quality Applications. Course # EDG 709 
In this ONLINE course you will learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check-sheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis. 

In this online course, you will learn how to apply the DMAIC model each step of the way. You’ll learn how to define, plan, implement, and close a Six Sigma project. You’ll also know how to use process capability and how to apply lean thinking. And you’ll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.  Pre-Req:  Course # EDG 708 Total Quality Fundamentals.  Classes begin monthly. (24 hours.) $130. To enroll: Step 1: to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail 

Introduction to Google Analytics. EDG 757
In this ONLINE course, you’ll learn to use Google Analytics to make the most of your online web traffic. See how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left. 

The ONLINE course guides you step by step, report by report, through the major parts of the Google Analytics interface. From setting up your Google Analytics account and getting the all-important code you’ll need to add to your website’s pages to begin tracking your visitors, you’ll learn everything you need to know to get everything you can from the data that Google Analytics provides. You’ll even find out about Google AdWords and other tools to enhance your traffic as well as your Google Analytics reporting. ONLINE COURSE. Classes begin monthly. (24 hours.) $130. To enroll: Step 1: to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail

Total Quality Fundamentals. Course # EDG 708
In this ONLINE course Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
In this ONLINE course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees’ abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact. ONLINE COURSE.   Classes begin monthly. (24 hours.) $130.
To enroll: Step 1: to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Classes begin monthly.  Not eligible for tuition waivers. For questions, e-mail

Veterinary Assistant - ONLINE
This ONLINE course and training program prepares students for an exciting new career as an administrative veterinary assistant. Students in the program learn about the care of animals as well as how to recognize signs of illness and disease. This online program also covers interpersonal communication, interaction with clients and their animals, as well as how to assist the veterinarian during examinations. Administrative duties, such as fee collection, banking, and accounts payable are emphasized, and the program contains basic information about pet insurance. Textbooks are included. 170 hours. ONLINE. $1,995. To enroll for MCC, call (877) 221 - 5151.  Not eligible for waivers.

T.I.P.S. - Online class
Middlesex Community College (Bedford, MA), in partnership with T.I.P.S, offers a 3-4 hour ONLINE class is designed for servers at restaurants, bars, hotels, or any establishment where alcohol is consumed on the premises.  Employees learn strategies for serving alcohol responsibly while providing the best possible customer service. ONLINE class.  Not eligible for waivers.  Registration/enrollment is through TIPS. Tuition=$40. Participants may register online (Using Chrome Internet Brower) at:

Participants may enroll online at any time but the class must be completed within 30 days of enrollment.  No refunds once registered. 

Note:  This online training module includes a post assessment exam online. Participants must earn receive 70 % or above on exam to pass.  Certificate upon successful completion is good for 3 years.  For course questions visit

For tech support while taking the course call 1-800 438-8477 x600 or e-mail

TIPS® (Training for Intervention ProcedureS) is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving.  For 35+ years, TIPS has certified millions of participants and trainers. TIPS training is conducted in all 50 states and the District of Columbia, and in over 50 different countries.


Grammar Refresher.  Course # EDG 622
This ONLINE course will help you gain confidence in your ability to produce clean, grammatically correct work. You'll explore the basics of English grammar—like sentence structure and punctuation—as well as more sophisticated concepts—like logic and clarity.  A patient instructor, memorable lessons, vivid examples, and interactive exercises will give you ample opportunity to put what you learn into practice. Reacquaint yourself with old, forgotten rules, meet some new ones.  24 hours. $130.  ONLINE. Classes begin monthly.  To enroll: Step 1: to complete the online registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment. Students will not have access to the online sessions until payment is made. All classes begin monthly. Not eligible for tuition waivers. For questions, e-mail


Last Modified: 10/17/16