Career Training
Administrative Assistant Professional. GES 245
This self-paced training program will teach you about the modern professional workplace
and how to maintain a professional image. You will learn the importance of time management,
and workplace behaviors and ethics. This program will help you develop verbal and
written communication skills to effectively communicate with your coworkers and superiors.
You will also explore technology basics like working with computers and other office
tools and devices. Learn record keeping and financial management essentials to comfortably
take on responsibilities like budgeting or handling invoices. Gain knowledge of event
planning, and travel planning basics.
This online training program in partnership with Ed2go is self-paced with an online instructor. This program will take approx. 120 hours to complete and must be completed within 6 months of enrollment. To enroll or questions call (877) 221-5151. Course is not eligible for tuition waivers. $695
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Communications Certificate Program
In these rapidly changing and competitive times, every for-profit and non-profit organization
should be concerned about how they communicate their image and reputation, products
and services, to internal and external stakeholders. The ability to communicate the
right message to the right audience at the right time with the right communications
tools is a valuable skill. This new certificate in communications program is a fast-paced
way for students to increase their professional skill set with greater understanding
of persuasive communications to meet your organizations internal and external communications
needs across a variety of platforms. By improving your strategic communications skills
and learning effective communications strategies students will become more desirable
candidate for professional growth and success. Participants may enroll in any or
all modules listed. Participants must complete all 6 modules for a certificate of
completion. Professor Rick Pozniak is a communications executive with 40 years of
award winning experience in all phases of organizational communications including
public and media relations, marketing and advertising, social media and community
relations for many top brand organizations in higher education, corporate health care,
government and various consulting clients. Professor Pozniak has taught graduate and
undergraduate communications courses at Northeastern University, Regis College, New
England Institute of Law Enforcement Management at Babson College and Middlesex Community
College.
Public Relations Principles and Case Studies
Define the practice of public relations and underscore its importance through case
studies as a valuable and powerful communications tool for employers in the 21st century.
Examine the requisites-both the technical and persuasive- that constitutes an effective
public relations strategy. (3 Hours) $59
09/15 6:00pm - 9:00pm R B POZNIAK
CAR 850 30 16632 HH 112
10/29 9:00am - 12:00pm S L POZNIAK
CAR 850 80 16633 LC 101
Measuring Your Image through Market Research
Explore the phenomenon of public opinion, contemporary examples of it, the areas that
impact it and how it is formed. Examine how public opinion may positively or negatively
impact a brands image, and how organizations may enhance their reputation through
market research. (3 Hours) $59
09/22 6:00pm - 9:00pm R B POZNIAK
CAR 851 30 16634 HH 112
11/05 9:00am - 12:00pm S L POZNIAK
CAR 851 80 16635 LC 101
The Power and Influence of Effective Media Relations
Discuss the bedrock importance of media relations as the most fundamental skill in
public relations. Explore media communications is all its forms, print, broadcasting,
and social media. To examine the value of publicity as more powerful and credible
than advertising. Review the proper way of dealing with journalists. (3 Hours) $59
09/29 6:00pm - 9:00pm R B POZNIAK
CAR 852 30 16636 HH 112
11/12 9:00am - 12:00pm S L POZNIAK
CAR 852 80 16637 LC 101
Integrated Marketing and Social Media Communications
Review the integration of all forms of advertising, public relations, and social media
to create a powerful marketing approach in promoting products, services and brands.
Explore the distinction among advertising, marketing, social media and organizational
communications. Review case studies of successful integrated campaigns. (3 Hours)
$59
10/06 6:00pm - 9:00pm R B POZNIAK
CAR 853 30 16638 HH 112
11/19 9:00am - 12:00pm S L POZNIAK
CAR 853 80 16639 LC 101
Employee and Community Relations
To discuss an often-overlooked but core critical constituency of employees and community
leaders. To explore the philosophy of dealing with employees in an era of downsizing,
meager revenue growth and decreasing morale. To illustrate how social media has complicated
and made more challenging the function of communicating with employees. To discuss
the best practice tactics of effectively communicating with the internal publics.
Review the importance of showcasing your organizations commitment to be a good citizen
in the community where you are headquartered as a way of generating goodwill from
community stakeholders. (3 Hours) $59
10/13 6:00pm - 9:00pm R B POZNIAK
CAR 854 30 16640 HH 112
12/03 9:00am - 12:00pm S L POZNIAK
CAR 854 80 16641 LC 101
Crisis Communications
No organization is immune from a reputation crisis. Students will be taught how to
effectively evaluate and respond to a high profile crisis that negatively impacts
the image and reputation of an organization, and the tools and strategies needed to
defend a brand being investigated or targeted by the news media, special interest
and community groups, activists, unions or legal and government investigators. (3
Hours) $59
10/20 6:00pm - 9:00pm R B POZNIAK
CAR 855 30 16642 HH 112
12/10 - 12/10 9:00am - 12:00pm S L POZNIAK
CAR 855 80 16643 LC 101
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Accounting Fundamentals Certificate Program
Understanding basic accounting principles and maintaining accurate financial records
is critical for all businesses. You will be introduced to theory and practice of
basic concepts in accounting and bookkeeping. This hands-on program introduces participants
to documents and journals required to establish a computerized set of accounts for
a small business. Individuals who are interested in starting on this career path,
small or home based business owners, and others with little to no experience will
benefit. Complete the Fundamentals of Accounting/Bookkeeping and QuickBooks to earn
the certificate of completion or modules can be taken alone.
Accounting/Bookkeeping Fundamentals
Learn essential terms and concepts related to starting an accounting system, understand
debits and credits, classify items as assets, liabilities, equity, revenue/sales and
expenditures. Use practice scenarios and complete basic procedures such as journalizing
entries and posting transactions to a general ledger. Explore the bookkeeping and
accounting cycle, cash systems, creating and understanding financial reports. Learn
to create a Trial Balance and Post-Closing Trial Balance, understand an Income Statement
and Balance Sheet as well as adjusting entries and bank statement reconciliation.
Topics Include: understanding accounts; debits and credits; analyzing transactions;
journaling; general ledger; closing/adjusting entries; post-closing trial balance;
financial reporting. Please bring a flash drive to class. (30 hours) $549
09/07 - 11/02 5:45pm - 9:00pm W B NOONAN
CAR 797 30 15260 HH-211
Computerized Accounting using QuickBooks 2010
Develop a working familiarity of QuickBooks 2010 with this hands-on course and apply
this financial software application to what you have learned in Accounting and Bookkeeping
Fundamentals. This QuickBooks course will provide a hands-on experience performing
the most common business transactions. The objective is to give students a basic familiarity
with the operation of QuickBooks and an overview of the accounting process as it relates
to QuickBooks in a small business environment. This course requires completion of
Accounting and Bookkeeping Fundamentals or previous accounting/bookkeeping knowledge.
Topics: Getting Started; The Sales Process; Banking and other Transactions; Vendors
and Managing Expenses; Bank Reconciliation and Reports. Bring a flash drive to class.
(13 hours) $169
11/09 - 12/07 5:45pm - 9:00pm W B NOONAN
CAR 722 30 15261 HH-211
No class 11/23
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Introduction to Open Source Software
This course provides an introduction to Open Source software: what it is, the advantages
and disadvantages, and how to contribute to open source projects. We will look at
the history of some of the most successful open source projects. The class will cover
common tools and processes used in the open source world. Students will work through
the process of making a contribution to an open source project, culminating in seeing
their work go live and be shared with the world. No software coding skills are required.
To make this course accessible to all, student contributions will be to open source
documentation projects. This course is geared for anyone looking for an introduction
to open source projects, and will especially benefit technical writers/documentation
specialists who want to expand their skills. Please bring a flash drive to class.
(6 hours) $149
10/20 - 11/03 7:00pm - 9:00pm R B HOEBER
TEC 758 30 16624 AR 102
Personal Trainer National Certificate
According to the latest fitness industry salary guide, Personal Trainers are earning
on average of $34 an hour. Employers like 24 Hour Fitness, LA Fitness and Gold’s
Gyms are just a few of the thousands of club employers that seek out our graduates
each semester. Whether a career move or for your own personal knowledge, get all the
information you need to become a Certified Personal Trainer. This challenging course
is taught over an 8-week period for better retention and hands on skill competency.
The national exams are held on the 9th week. This course is formatted as a 62-hour
program and is comprised of 16 hours of lecture, 16 hours of hands on practical training
and a 30-hour internship that walks many graduates right into a job!! The course prepares
you for success with key topics that include biomechanics, exercise physiology, fitness
testing, and equipment usage and health assessment. CPR/AED and a 30-hour internship
are required to receive the certificate. W.I.T.S. is the only major certifying body
in the country providing comprehensive practical training and internship components.
You will be prepared to work with clients and stand out in any gym as the expert in
your field. (9 weeks) $749.
Enroll online at www.middlesex.mass.edu/personaltrainer
Course # CAR 836 30
Course Dates: 9/17 - 11/12 Saturday 9a - 2p Bedford NA G17
Purchase of a textbook is required: Fitness Professional’s Handbook-6th Edition by
Edward Howley, Dixie Thompson, ISBN-13: 9781450411172 or eBook, ISBN-13: 9781450423946.
The textbook can be ordered directly from W.I.T.S. at http://www.witseducation.com/store/Store.htm#Textbooks
or by calling 1-888-330-9487.
E-Discovery in the Digital Age
This eDiscovery course provides essential skills for paralegals, legal assistants,
lawyers, and other in the legal field conducting litigation discovery in the digital
era. Students will interpret and apply the rules of civil procedure while conducting
simulated discovery of electronically stored information (ESI). Through hands-on work
in a computer lab using CaseLogistix, students will design and apply strategies for
the management of electronic discovery in litigation, including the implementation
of a litigation hold. Students will learn how to load and manipulate data in a review
platform, as well as best practices for identifying, preserving, collecting, processing
and reviewing information. Students will practice problem-solving and analytical
skills within the context of evaluating practical and ethical issues involved in electronic
discovery. Students will be able to communicate effectively with accurate legal terminology
and demonstrate proficiency in the use of legal technology. This is a hands-on course
in a computer lab. Pre-Req: This course is taught with MS Windows. Students must
be proficient with a MS Windows environment with good keyboarding and computer skills.
Please bring a flash drive. (8 hours) $109
09/29 - 10/20 6:30pm - 8:30pm R B MANGOLD/O’REILLY
CAR 837 30 16182 AR-101
MA Real Estate License Exam Prep
In partnership with the Real Estate Institute of Massachusetts, this 40 hour classroom
course mandated by the Commonwealth of Mass. , features both lecture and audio-visual
materials. Upon completion you will be prepared to sit for the Massachusetts Real
Estate Salesperson License Exam. Topics include: Real Estate and Personal Property
rights; contracts and deeds; condos and co-ops; timeshares and leases; fair housing
laws; finance; brokerage and appraisal principles, Mass. Laws and Regulations. Materials
are included in the tuition. Exam fee not included and is a separate fee. Partial
credit is not awarded. Participants must complete all 40 hours to receive a certificate
of exam prep completion. This course is not eligible for tuition waivers. (40 Hours)
$399
09/16 - 10/07 9:30am - 3:30pm F/S L
CAR 733 80 16579 LC-102
09/24 - 11/12 9:30am - 3:30pm S B
CAR 733 30 14800 HH-109
No class 10/8
Microsoft Web Developer. GES 314
Gain the Web development skills that can put you ahead of your competition! In this
program, you will learn how to develop Web pages using .NET Framework 4.0. Upon completion
you’ll be equipped with the knowledge you will need to take the Microsoft 70-515 exam
and become a fully proficient Microsoft Web Developer. Skills you will master in this
program include installing and using Visual Studio 2010, using web developer express,
and debugging code. You’ll also explore HTML concepts, elements and tags, attributes,
hyperlinks and anchors, image management, XML, CSS, .NET programming, ASP.NET, JQuery,
AJAX, ASP .NET Web Applications, and .NET Framework 4.0. You will also have the opportunity
to practice online lab systems. (240 hours). $1995. For questions or to register,
call 877-221-5151. Not eligible for waivers.
Copy Editing Nonfiction
Want to update your writing skills, or find another avenue for income? If you are
interested in a career change or want to sharpen your writing and editing skills,
copyediting may be the profession for you. Whether you are knowledgeable in history,
math, parenting or fiction writing, there are editing opportunities out there. Your
instructor will cover the guidelines for copy editing as well as discuss resources
to locate a job in this field. Familiarity with English grammar is necessary to succeed
in this course. (16 hours) $149
09/21 - 11/09 6:00pm - 8:00pm W B SPENCER
CAR 617 30 11418 HH 107
Stop Endlessly Redrafting Your Writing
Having trouble rewriting draft after draft of your book? Whether a novel or a nonfiction
book? Do you write and rewrite reports before presenting them to your boss? You are
not alone. All writers often become so close to their writing that they cannot see
the forest for the trees. This course discusses how you can get distance from your
writing and what to look for when reviewing your drafts. Through class discussions
we will identify helpful practices to follow when reviewing your writing. We will
also review five essentials of good writing that you should check for in your drafts.
You might just discover that you do not have to keep re-writing again and again.
(12 hours) $129
09/19 - 10/31 6:00pm - 8:00pm M B SPENCER
CAR 832 30 16138 HH 115
No class 10/10
Writing Fiction for Children and Teens
This hands-on workshop with author Greg R. Fishbone will prepare you for writing,
revising, and publishing middle-grade and young adult novels for children and teens.
Students will learn new ways to generate story ideas, common conventions of genre
and category, how to bring characters to life, how to guide a story from its dynamic
opening to its satisfying conclusion, and how revision can make a good story into
a great one. This course will also touch on aspects of developing a writing career:
researching publishers, finding a literary agent, preparing query letters, and the
possibilities of self-publishing. (16 hours) $279
Instructor Bio: Greg R. Fishbone is an author of books for young readers including
the Galaxy Games series of sporty science-fiction for ages 9-12. He is a longtime
member of the Society of Children’s Book Writers and Illustrators and serves as Assistant
Regional Advisor for New England. Visit his author site at http://gfishbone.com
09/19 - 11/21 7:00pm - 9:00pm M B FISHBONE
CAR 847 30 16803 HH 210
No class 10/10 & 10/31
Kickstart Your HOT New Career
Are you ready to LOVE going to work every day? This powerful 5-week program puts you
in control of your career to start exploring a new direction that is fulfilling, engaging
and rewarding. You’ll identify your ideal job/career and create a clear vision of
how your much better your life will be once you’ve landed that perfect job for you.
Your confidence will soar as you identify the skills and experiences you’ve already
developed and how to transfer them to your ideal job/career. This is an interactive
course including career assessment exercises, goal-setting, networking and interview
strategies. Please note there is a $25 fee for a skill analysis paid to the instructor
the first evening. (6 hours) $269
10/05 - 10/26 6:30pm - 7:30pm W B BILAWCHUK
CAR 838 30 16198 HH 210
Not Too Late to Make 2016 the Year of Your Dream Career!
Are you ready to make 2016 the Year of your Dream Career? Not sure where to start?
Join Kim Bilawchuk Career coach to discover the keys to setting and achieving the
career goals you really want in 2016. (1.5 hours) $30
During this 90 minute interactive workshop you will:
• Identify the career goals you really want and are most likely to achieve
• Create your own Career Success Strategy
• Get into action and create huge momentum to keep going
09/21 6:30pm - 8:00pm W B BILAWCHUK
CAR 843 30 16631 HH 210
09/14 6:30pm - 8:00pm W L BILAWCHUK
CAR 843 80 16630 LC 105
Get LinkedIn™ To A New Job!
This introductory, hands-on course will prepare you in the art of searching for a
job through one of the most popular online applications, LinkedIn. Students will become
proficient in using the site, develop a profile with photo, build a network, learn
how to search for jobs, and apply for jobs. Additionally, students will develop their
professional brand and understand its importance. It is recommended that all students
have a recently updated resume and register for a LinkedIn account prior to the start
of the course. (12hrs) $199
10/18 - 11/15 6:00pm - 9:00pm T B HARGIS
TEC 753 30 16628 HH 113
OSHA General Industry 10 Hours Training
This training program provides information for safe practices governed by OSHA standards
for General Industry Workers. Worker rights, employer responsibilities and how to
file a complaint, as well as identification, prevention and remediation of workspace
dangers will be discussed. Instruction time is 10 hours minimum with additional time
for testing and discussions. Students passing the test on the last day of class will
receive OSHA certificates. OSHA cards are mailed within 90 days. * A $5 fee for OSHA
cards will be collected during the first class. (12 hours) $129
09/14 - 10/05 6:00pm - 9:00pm W L AUGER
CAR 840 80 16248 LC 103
10/19 - 11/09 6:00pm - 9:00pm W B AUGER
CAR 840 30 16249 NA 103
Administrative Assistant Professional. Course # GES 245
In this 120-hour online, self-paced training program you will learn about the modern
professional workplace and how to maintain a professional image. You will learn the
importance of time management, and workplace behaviors and ethics. The material is
presented in a step-by-step manner and you will learn by completing readings and hands-on
exercises, in addition to watching video presentations. The program also includes
quizzes and exams, so you can assess your skills at regular intervals. This program
will help you develop verbal and written communication skills to effectively communicate
with your coworkers and superiors. You will also explore technology basics like working
with computers and other office tools and devices. Learn record keeping and financial
management essentials to comfortably take on responsibilities like budgeting or handling
invoices. Gain knowledge of event planning basics, so you can organize office meetings
and special events. Learn travel basics such as how to create itineraries for other
employees and how to book travel. Also, gain career advancement training and job searching
skills. This online training program in partnership with Ed2go is self-paced with
an online instructor. This program will take approx. 120 hours to complete and must
be completed within 6 months of enrollment. To enroll or questions call (877) 221-5151.
Course is not eligible for tuition waivers. $695
Six Sigma: Total Quality Applications. Course # EDG 709
In this ONLINE course you will learn how to effectively apply the elements and methods
of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define,
measure, analyze, improve, and control) model. Determine the relationship of basic
statistics to Six Sigma and learn about the Six Sigma business case including strategic
planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking,
and financial investment methods. Discover how to use brainstorming, Pareto charts,
and critical to quality help define processes, problems, and opportunities. Master
the use of other key tools such as cause and effect diagrams, check-sheets, scatter
diagrams, failure mode and effects analysis (FMEA), and force field analysis.
In this online course, you will learn how to apply the DMAIC model each step of the
way. You’ll learn how to define, plan, implement, and close a Six Sigma project. You’ll
also know how to use process capability and how to apply lean thinking. And you’ll
understand the basics of advanced Six Sigma tools such as sampling, design of experiments
(DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability
distributions. Pre-Req: Course # EDG 708 Total Quality Fundamentals. Classes begin
monthly. (24 hours.) $130. To enroll: Step 1: www.ed2go.com/mcc to complete the online
registration for your selected course. Step 2: Call MCC enrollment at 1800-818-3434
to complete payment. Classes begin monthly. Not eligible for tuition waivers. For
questions, e-mail career_training@middlesex.mass.edu
Introduction to Google Analytics. EDG 757
In this ONLINE course, you’ll learn to use Google Analytics to make the most of your
online web traffic. See how you can track not just the traffic to all of your online
content, but also determine which content is the most appealing, where your visitors
came from, what devices they used, how long they stayed, which links they clicked,
and where they went when they left.
The ONLINE course guides you step by step, report by report, through the major parts
of the Google Analytics interface. From setting up your Google Analytics account and
getting the all-important code you’ll need to add to your website’s pages to begin
tracking your visitors, you’ll learn everything you need to know to get everything
you can from the data that Google Analytics provides. You’ll even find out about Google
AdWords and other tools to enhance your traffic as well as your Google Analytics reporting.
ONLINE COURSE. Classes begin monthly. (24 hours.) $130. To enroll: Step 1: www.ed2go.com/mcc
to complete the online registration for your selected course. Step 2: Call MCC enrollment
at 1800-818-3434 to complete payment. Classes begin monthly. Not eligible for tuition
waivers. For questions, e-mail career_training@middlesex.mass.edu
Total Quality Fundamentals. Course # EDG 708
In this ONLINE course Learn how to effectively apply the fundamentals of total quality.
Understand what quality is and learn about the history of the quality movement. Discover
the role of customers in quality and determine the major elements of a quality system.
Master key concepts such as the cost of non-quality, variation, and total employee
involvement (TEI). Increase your value to your company by learning about various motivational
models, leadership, and teamwork. Determine how to effectively apply quality standards
by creating and implementing internal and external auditing activities. Learn the
ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
In this ONLINE course, you will learn how successful organizations apply quality to
their everyday activities. You will find out how to use teamwork to make the most
of employees’ abilities and potential. I will help you manage the process of change,
reduce customer complaints, and increase customer service. You will learn of a number
of quality fallacies and how to lessen their impact. ONLINE COURSE. Classes begin
monthly. (24 hours.) $130.
To enroll: Step 1: www.ed2go.com/mcc to complete the online registration for your
selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete payment.
Classes begin monthly. Not eligible for tuition waivers. For questions, e-mail
career_training@middlesex.mass.edu
Veterinary Assistant - ONLINE
This ONLINE course and training program prepares students for an exciting new career
as an administrative veterinary assistant. Students in the program learn about the
care of animals as well as how to recognize signs of illness and disease. This online
program also covers interpersonal communication, interaction with clients and their
animals, as well as how to assist the veterinarian during examinations. Administrative
duties, such as fee collection, banking, and accounts payable are emphasized, and
the program contains basic information about pet insurance. Textbooks are included.
170 hours. ONLINE. $1,995. To enroll for MCC, call (877) 221 - 5151. Not eligible
for waivers.
T.I.P.S. - Online class
Middlesex Community College (Bedford, MA), in partnership with T.I.P.S, offers a 3-4
hour ONLINE class is designed for servers at restaurants, bars, hotels, or any establishment
where alcohol is consumed on the premises. Employees learn strategies for serving
alcohol responsibly while providing the best possible customer service. ONLINE class.
Not eligible for waivers. Registration/enrollment is through TIPS. Tuition=$40. Participants
may register online (Using Chrome Internet Brower) at:
Participants may enroll online at any time but the class must be completed within 30 days of enrollment. No refunds once registered.
Note: This online training module includes a post assessment exam online. Participants must earn receive 70 % or above on exam to pass. Certificate upon successful completion is good for 3 years. For course questions visit http://gettips.com/home/contact.shtml
For tech support while taking the course call 1-800 438-8477 x600 or e-mail etips@gettips.com
TIPS® (Training for Intervention ProcedureS) is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving. For 35+ years, TIPS has certified millions of participants and trainers. TIPS training is conducted in all 50 states and the District of Columbia, and in over 50 different countries.
Grammar Refresher. Course # EDG 622
This ONLINE course will help you gain confidence in your ability to produce clean,
grammatically correct work. You'll explore the basics of English grammar—like sentence
structure and punctuation—as well as more sophisticated concepts—like logic and clarity.
A patient instructor, memorable lessons, vivid examples, and interactive exercises
will give you ample opportunity to put what you learn into practice. Reacquaint yourself
with old, forgotten rules, meet some new ones. 24 hours. $130. ONLINE. Classes begin
monthly. To enroll: Step 1: www.ed2go.com/mcc to complete the online registration
for your selected course. Step 2: Call MCC enrollment at 1800-818-3434 to complete
payment. Students will not have access to the online sessions until payment is made.
All classes begin monthly. Not eligible for tuition waivers. For questions, e-mail
career_training@middlesex.mass.edu
