Management and Leadership Certificate for New Managers
Are you new to the role of manager?  This program will give new managers the skills needed to shift from an individual contributor to a well-respected manager and achieve team success. With role play and case studies, you will discover how to adjust use your unique skills and management style for this new challenge. 

Note:  Participants may enroll in any or all modules listed below. Participants must complete all 6 classes to earn a certificate of completion.  Dates:  Thursday nights:
October 2 - November 6, 2014 from 6p - 8:30p.  Bedford Campus. Tuition=$49 per course.

Instructor Bio: Dr. Marcie Zaharee brings 20 years of experience in academia, department of defense, and industry to Middlesex Community College. Marcie joined MITRE in 2005 as the Associate Department Head for Information Management and Practice. She worked to advance knowledge management in MITRE, championing efforts to support staff collaboration, knowledge sharing, and strengthening MITRE's knowledge base.   Marcie has taught undergraduate and graduate courses at Western NE College and Webster University.

Course # CAR 820-30
Demonstrating a High Performance Work-style

Learn how to develop seven core competencies of the High Performance Work Style: Good Self-Awareness, Healthy Self-Esteem, Taking Initiative, Acting Resourcefully, Achievement Oriented, and Humanistic & Helpful.  These seven competencies are taught in a dynamic and interactive classroom setting that features cutting edge learning techniques, including: self-assessments, case scenarios, role-play, brief readings, and video content.
October 2

Course # CAR 827-30
Knowledge Management
Knowledge Management is the process of capturing, developing, sharing, and effectively using organizational knowledge.  Rapid changes in technology and increased emphasis on learning organizations create an urgency to understand and use knowledge competitively.  This class will provide a pragmatic foundation with the current theories, practices, tools and techniques in Knowledge Management.
October 9

Course # CAR 822-30
The Leader as a Team Builder

Learn pragmatic skills to strengthen team performance through the identification of elements of effective and ineffective teams; developing team goals; encouraging member participation; increasing motivation, decision-making, and risk-taking; managing conflict on the team; effective communication.
October 16

Course # CAR 823-30
Performance Evaluations

The subject of performance appraisals can be difficult and daunting or dynamic and positive.  Providing valuable feedback is key for the supervisor-employee relationship.  Attend this workshop and learn the three key steps a manager needs to know to review an employee's performance. 
October 23

Course # CAR 824-30
Critical Thinking

The importance of Critical Thinking Skills for any employee in today's competitive workplace cannot be under-stated, especially if one is in a role of leadership or influence.  They key discipline and methodology that is becoming a best practice in the area of "Critical Thinking" is The Use of Questions.  Rather than being seen as the 'answer' person, a leader in today's effective organizations is known as a 'question person.'  They ask the right questions, of the right people, in the right way, to uncover key information that aids in both Problem Identification and Problem-Solving.  This approach with the use of questions allows the leader to both model and teach others how to think critically as well.
October 30

Course # CAR 825-30
Leading During Times of Change
Understand the dynamics of change and its effect on productivity as well as the basic skills needed to manage change productively.  Topics include meeting the challenge of change, leading and following during times of change, communicating for quality, and continuous improvement through effective problem solving.
November 6


Last Modified: 4/23/14