Telephone/Voice Mail Request Form

This form is for new phone extension numbers, reassignment of a phone, new voice mail, or phantom voice mailbox and requires two weeks’ notice.

This request would need to be filled out submitted by the Dean or Head of the Department only

INSTRUCTIONS: Please fill out the form below, and click the Submit button at the bottom. The Service Desk will contact you if there are any questions regarding this request.


Requested by: (Dean or Head of Department only)

This request is for (check one):      
Optional Services (check all that apply):


Click the submit button to send this request to the MCC Service Desk.

Service Level Agreement: All requests for assistance are considered important and the Technology Center staff will do their best to resolve all reported problems in a timely fashion based upon impact and urgency within the constraint of staffing levels and incident and request volume. Due to the volume of incidents and requests received during the opening two weeks of the Fall and Spring Semester, during finals, and other peak volume times, response times may be longer than average. Response time can also vary depending on the volume of requests at any one time and the number of staff on duty. The technical staff will inform customers if such exceptions are necessary.

The Technology Center reserves the right to prioritize service requests based on the number of people affected and severity of the issue.

Last Modified: 2/7/24