Current Students Guide

Welcome to the Technology Center's guide for current students! As a member of the MCC community, you have access to a number of digital services designed to enhance your academic life.

E-MAIL

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Every MCC student is provided with a free Web-based Outlook Live email account 24-48 hours after their first registration.Your MCC student e-mail address is an official means of communication with the college. Communications from Middlesex professors and campus offices to students will be sent to your MCC e-mail address. Your MCC e-mail address will also be the one instructors use in Blackboard. More about E-Mail.

 

BLACKBOARD

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Blackboard is a Web-based classroom management system used for assignments, grades and announcements in both online classes, hybrid class, and face-to-face classes. The system uses your My MCC ID  as a login. To open Blackboard, login to the My MCC web portal, then click the Blackboard Courses logo. More about Blackboard.

 

MIDDLENET

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MiddleNet is the place for tuition payments, class schedules, financial aid, and student information. Get your grades and register for courses here, too. More about MiddleNet.

 

WIRELESS NETWORK

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MCC provides wireless access for your laptops and mobile devices in every building on campus.

Wireless network service is available in all buildings and many green spaces. For a view of these spaces refer to the Wireless Map (PDF). To connect your Windows system, ensure that your wireless radio is on and click "View Wireless Networks" (either from the wireless icon in the system tray or the control panel, under Network Connections/Wireless Network Connections). To connect your Mac, turn on your airport and select the appropriate wireless connection from the drop-down menu.  More about Wireless.

 

SERVICE DESK

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The Service Desk offers support to students by phone at (978) 656-3301 and by e-mail at servicedesk@middlesex.mass.edu, Monday-Friday from 7:00 am - 9:00 p.m. There is also a Walk-In Service Center available in Lowell Campus City Building, 4th Floor, Room 402, Monday-Friday, 9:00 a.m. - 2:00 p.m. 

We also offer students and faculty 24/7 support for the Blackboard Learning Management System toll-free at (866)669-6140. Help requests for Blackboard can also be submitted online or through live chat. More about Blackboard 24/7 support.

 

SOFTWARE

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Student Software Discounts: Microsoft offers significant cost savings for students who wish to purchase the full version of Office or Windows. More about Student Software Discounts.

 

COMPUTER LABS

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There are open computer labs on campus for student use that include both Mac and PC computers and printing capability. More about Computer Labs

 

COLLEGE ALERTS

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In the event of inclement weather or a campus emergency, you can access campus-closing, delayed opening, and other important campus information via the college website and social media sites. You can sign-up to have text messages sent to your cell phone. Individual course cancellations from instructors for the day are posted here. More about College Alerts.

 

DEGREE WORKS

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DegreeWorks can help you determine the courses you still need in order to complete the requirements of your major. If you have questions about DegreeWorks, please contact your academic advisor. More about DegreeWorks

 

Last Modified: 3/4/14