Need Help?



The MCC Technology Center is a service unit, dedicated to the technology support of the many constituents of the College, both on-campus and off-campus -- Students, Potential Students, Alumni, Trustees, Faculty, Staff, and Community Members.

FORGOT YOUR PASSWORD ?

>> Resetting your password is fast and easy using our Online Self-Service Tool.

 

PHONE, E-MAIL, or LIVE CHAT

>> Contact us at 978-656-3301 for phone support 24/7

>> Via e-mail at servicedesk@middlesex.mass.edu

>> Live Chat

 

ON-SITE HOURS & WALK-IN SERVICE DESK

>> On-site support hours Monday - Thursday, 8:00 am - 8:00 pm, Friday  8:00 am - 5:00 pm, Saturday 8:00 am - 1:00 pm.
>> Visit us in the Lowell Campus-Cowan Center Building, 4th Floor, Room 402 (map), Monday - Friday, 9:00 am - 2:00 pm.

 

ONLINE HELP

>> Submit your question to the Service Desk anytime by filling in the Report a Technology Problem Form (unplanned incident)

>> Submit your request to the Service Desk anytime by submitting a Request for Technology Service Form (planned service request)

 

 

Last Modified: 9/5/17