Blackboard Support Phone and Online Support Center



All MCC Faculty, Staff, and Students are eligible to use the services provided by the Blackboard Phone & Online Support Center to assist them with most Blackboard-related questions or problems.

Telephone Support:Customer Care:

Technicians are available to support you 24/7 at 1-(866)669-6140.

Online Support Center:

The Blackboard Online Support Center is available to all MCC Faculty, Staff, and Students at http://bbcrm.edusupportcenter.com/ics/support/?deptID=686

Features of the Online Support Center include:

  • Frequently Asked Questions
  • Searchable Knowledge Base
  • Live Chat
  • Downloads
  • Submit a ticket and more...

Last Modified: 3/3/14