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Community Education and Career Training www.middlesex.mass.edu/careertraining ˇ 1-800-818-3434.
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Management & Leadership/Meeting & Event Management
Career Training
Management
Management and Leadership Certificate for
New Managers
This program will give new managers the skills needed to shift from an individual
contributor to a well-respected manager and achieve team success. With role
play and case studies, you will discover how to adjust use your unique skills
and management style for this new challenge. Note: Participants may enroll
in any or all modules listed below. Participants must complete all 6 classes for
a certificate of completion. Instructor Bio: Dr. Marcie Zaharee brings 20 years
of experience in academia, department of defense, and industry to Middlesex
Community College. Marcie joined MITRE in 2005 as an Associate Department
Head for Information Management and Practice where she worked to advance
knowledge management in MITRE. She is now the Ideation and Innovation
Manager within the Office of Corporate Technology responsible for the process
and infrastructure of MITRE's innovation program. Marcie holds a Masters and
Ph.D. in Business Management and Education.
Demonstrating a High Performance Work-Style
Learn how to develop core competencies of the high performance work style
using the RESEPCT model ­Recognition, Empowerment, Supportive Feedback,
Partnering, Expectations, Consideration, and Trust. These competencies are
taught in a dynamic and interaction classroom setting that features self-
assessments and case scenarios. (2.5 hours) $49
10/12
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 820 30
14832
HH-115
Group Ideation/Innovation
A step by step approach to help your team generate and select successful ideas!
This workshop demonstrates the IDEO process and uses a series of interactive
exercises to help individuals advance their brainstorming skills, formulate group
ideas, and select promising ideas to take to senior management. The intended
target audience include both individuals and teams who are looking for an
organized approach to generate ideas for new product development or process
improvements. (2.5 hours) $49
11/9
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 849 30
16677
HH-115
The Leader as a Team Builder
Learn pragmatic skills to strengthen team performance through the identification
of elements of effective and ineffective teams developing team goals
encouraging member participation increasing motivation, decision-making,
and risk-taking managing conflict on the teameffective communication.
(2.5 hours) $49
10/19
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 822 30
14834
HH-115
Performance Management
Performance management is a process for establishing a shared understanding
between employees and managers. Learn how a six-step model can be used to
create a performance and development partnership, and how to conduct timely
performance discussions that result in mutual understanding and agreement of
key accomplishments and areas for continued improvement. (2.5 hours) $49
10/26
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 823 30
14835
HH-115
Critical & Creative Thinking
This module combines two types of thinking ­ critical thinking and creative
thinking. Though the two are not interchangeable, they are strongly linked,
bringing complementary dimensions to thinking and learning. Learn how to
develop stronger critical and creative thinking skills to generate and evaluate
knowledge, clarify concepts and ideas, seek possibilities, consider alternatives
and solve problems. (2.5 hours) $49
11/2
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 824 30
14836
HH-115
Leading during Times of Change
Understand the dynamics of change and its effect on productivity as well as
the basic skills needed to manage change productively. Topics in include the
various types of change organizations go through, natural reactions to change,
strategies for leading through times of change, and understanding your
temperament type in dealing with conflict. (2.5 hours) $49
11/16
6:00pm - 8:30pm
R
B
ZAHAREE
CAR 825 30
14837
HH-115
Meeting & Event Management Certificate
Organizing meetings, trade shows, conferences or special events requires
many abilities. This certificate provides the practical skills and knowledge to
successfully plan, organize, manage, promote and evaluate meetings and events.
You will get an overview of the many sectors of the meeting and event planning
industry. Course is taught in both lecture and applied formats so you will gain real-
world experiences. Career opportunities include corporate event management,
tradeshows, conventions, visitor bureaus, catering, venue sales, wedding planning,
and vendor representation. Topics include: components of managing and planning
events, selection of appropriate sites, pre-event publicity and marketing, audio-
visual technology, budgeting, and negotiation. Bio: Andrea Flaherty has 20+ years
of experience in the event planning and marketing communications field. She has
managed more than 75 domestic and international events, directing the strategic
planning, event operations and logistics. (30 hours) $499
9/11 - 11/27
6:00pm - 9:00pm
M
B
FLAHERTY
CAR 710 30
11431
No Class 10/9
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