Local Consumer Program Resources

Massachusetts Resources:

Massachusetts Attorney General's Office
Massachusetts Office of Consumer Affairs
Check on a Mass Corporation (Secretary of State)
Department of Telecommunications and Cable
Department of Public Utilities
Division of Banks - Licensees
Division of Professional Licensure
Construction Supervisor License (CSL) Information and License Lookup
Home Improvement Contractor (HIC) Registration Lookup
Chart of Work Requiring a CSL and/or a HIC License
Local Consumer Programs
Office of Consumer Affairs & Business Regulations

New Hampshire Resources:

New Hampshire Consumer Protection Web Page with Links

Federal Resources

Federal Trade Commission
Consumer Information - what to know and do
Federal Communications Commission
State and Local Index of Consumer Agencies
Consumer Financial Protection Bureau
Aviation Consumer Protection ( a Division of the Dept. of Transportation) 


New and Leased Car Lemon Law
Used Vehicle Warranty Law
Massachusetts Car Smart Brochure (Downloadable)
Carfax Check
Shopping for Auto Insurance (MA Attorney General's Office)
Massachusetts Registry of Motor Vehicles
National Highway Traffic Safety Administration

Credit and Debt:

Massachusetts Debt Collection Regulations
Student Loan Borrower Assistance
American Consumer Credit Counseling

Foreclosure Prevention:

Tips for Avoiding Foreclosure (HUD)
Addressing the Foreclosure Crisis: State & Federal Initiatives in Massachusetts (CHAPA)


Mass Law About Landlord and Tenant (Mass Trial Court Law Libraries)
Community Teamworks Inc. Housing Consumer Education Center (978) 654-5617
Northeast Housing Court

Manufactured Housing Community (Mobile Home Community)

Attorney General's Guide to Manufactured Housing Community Law

Small Claims Court:

It's in your Court (How to use the Massachusetts Small Claims Courts)
Small Claims Advisory Service
93A Demand Letter Information and Samples

Massachusetts Media:

Susan Wornick Channel 5 TV Boston
WHDH Help me Hank
WBZ Call For Action


Better Business Bureau
Consumer World
Call for Action Nationwide
Links to Other Consumer Groups


The above are links to external internet sites and are provided for the convenience of users. Middlesex Community College Law Center is not responsible for the availability or content of these sites, nor does MCC Law Center endorse, warrant, or guarantee products, services, or information described or offered at these other Internet Sites.

Last Modified: 3/26/24