Mediation FAQs

What is Mediation?

Mediation is the process by which a neutral third party (mediator) attempts to bring about a settlement between two parties. The mediator does not enforce an agreement, but merely acts as an intermediary to help assist in resolving the dispute.

When Would Someone Need Mediation?

Many people look for and need assistance when they are no longer able to resolve a conflict on their own. At Middlesex Mediation we encourage people to consider mediation whenever this occurs. Common examples include landlord/tenant disputes, consumer/merchant issues, automobile repairs and contractor disputes, as well as disagreements among family members, roommates, and neighbors over a wide variety of issues.

Who Are The Mediators?

The mediators are neutral third parties. They assist the parties in discussing the conflict and help them to explore avenues of resolution put forth by the parties. If agreement is reached, they will also assist the parties in writing an agreement that reflects their decisions and will be signed by both parties. Mediators must complete specific training and are required to maintain confidentiality.

Why Should I Try Mediation?

Approximately 80% of the cases that go to mediation reach agreement. Mediation does not require an attorney and can also avoid the process of going to court. Parties that reach agreement are more likely to abide by the terms of their agreement because they have created the solution themselves. Middlesex Mediation is a non-profit program providing free and low cost community mediation services.

Is It Too Late To Mediate If I Already Filed In Court?

No, in some cases mediation sessions may be scheduled prior to your court date if time allows. Mediation sessions are also available on the day of court in several courts listed below. If agreement is not reached, you will proceed to your court hearing.

When And Where Are The Mediations Held?

Mediation sessions are held at Middlesex Community College and scheduled during the day, evening, and weekends, whichever is the most convenient. They are also held the day of court in the following District Courts: Ayer, Concord, Lowell, and Waltham.

Last Modified: 8/4/23