model Recognition, Empowerment, Supportive Feedback, Partnering, Expectations,
Consideration, and Trust. These competencies are taught in a dynamic and interaction classroom
setting that features self-assessments and case scenarios. (2.5 hours) $49
3/5
organizational knowledge. It refers to a multi-disciplined approach to achieving organizational
objectives by making the best use of the institutional knowledge. Rapid changes in technology
and increased emphasis on learning organizations create an urgency to understand and use
knowledge competitively. This class will provide a pragmatic foundation with the current
theories, practices, tools, and techniques in Knowledge Management. (2.5 hours) $49
3/12
effective and ineffective teams; developing team goals; encouraging member participation,
increasing motivation; decision-making and risk-taking; managing conflict on the team; effective
communication. (2.5 hours) $49
3/26
employees and managers. Learn how a six-step model can be used to create a performance and
development partnership, and how to conduct timely performance discussions that result in
mutual understanding and agreement of key accomplishments and areas for continued
improvement. (2.5 hours) $49
4/2
two are not interchangeable, they are strongly linked, bringing complementary dimensions to
thinking and learning. Learn how to develop stronger critical and creative thinking skills to
generate and evaluate knowledge, clarify concepts and ideas, seek possibilities, consider
alternatives and solve problems (2.5 hours) $49
4/9
needed to manage change productively. Topics in include the various types of change
organizations go through, natural reactions to change, strategies for leading through times of
change, and understanding your temperament type in dealing with conflict. (2.5 hours) $49
4/16
New Managers
to shift from an individual contributor to a well-respected manager and achieve
team success. You will discover how to adjust use your unique skills and
management style for this new challenge. Participants may enroll in any or all
sessions but completion of all classes is required to earn a certificate of
completion. Each session is 2.5 hours, $49 per session. No class March 19
department of defense, and industry to Middlesex Community College. Marcie
joined MITRE in 2005 as the Associate Department Head for Information
Management and Practice. She worked to advance knowledge management in
MITRE, championing efforts to support staff collaboration, knowledge sharing,
and strengthening MITRE's knowledge base. Marcie has taught undergraduate
and graduate courses at Western NE College and Webster University.