Bookstore FAQ

In response to the COVID-19 crisis, Middlesex Community College faculty and staff transitioned to remote, virtual and limited contact systems.

Bookstore Contact Info

Bedford Campus
Bldg 8, Campus Center
Stephan Anstey, Manager
781-276-4211
E-mail: 0136mgr@follett.com

Bedford Campus Bookstore and hours of operation

Lowell Campus
Derby Bldg, 88 Middle Street
Barry Brown, Manager
978-322-8323
E-mail: 0137mgr@follett.com 

Lowell Campus Bookstore and hours of operation

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When will the MCC Bookstores reopen to the public?

The MCC Bookstores will reopen for limited face-to-face transactions when the College requests us to. Until then, all sales will be conducted online and either shipped by UPS Sure Post or delivered curb-side.

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Where can I buy my books online?

The MCC Bookstores are part of www.efollett.com and each location has its own online store:
www.shopmcclowell.com (Lowell) and www.shopmiddlesexcc.com (Bedford)

These online stores can be linked to from the MCC Homepage  by several paths or by a simple search:
MyMCC / Courses I am Taking / Textbooks
MyMCC / BlackBoard / Launch Follett Discover
MyMCC / Course Catalog / Course & Section / Textbooks

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How do I know what books to buy?

Entering your Student ID# on our site generates a list of course materials for each course you are registered for. (Check both the Bedford and Lowell stores.)

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What does ‘Follett Access’ mean?

Course materials identified as Follett Access have already been paid for as part of your course registration fees. Follett Access delivers courseware and etexts to students through 3rd party vendors more conveniently and usually at a lower cost than buying the same materials directly from those vendors.

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How can I pay for my books?

MC/ Visa / Amex / Discover; MCC Financial Aid; MRC and VA purchase orders / MCC purchase orders / Follett Gift Cards

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Can I rent books with my Financial Aid?

Yes, but a rental account must be created and secured with a credit card (MC / Visa / Amex only)

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Can I buy other things online like school supplies and tech gear?

Yes, but please do not abuse your Financial Aid privileges—

• MCC Financial Aid covers up to $150.00 in course-related supplies
• VA accounts are restricted to $75.00 in supplies each semester (other restrictions also apply)
• MRC accounts cover only required course materials (unless otherwise specified)

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Why should I register on efollett.com instead of checking out as a guest?

Registering provides two key benefits: a printable purchase history (useful at tax time) and easy access to pre-paid rental return labels.

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Does it matter which email address I use?

Please use your MCC email account (@mail.middlesex.edu) for all MCC business including registering for efollett.com and for textbook rentals and for creating any accounts with third-party course-materials providers such as Pearson, McGraw-Hill, Cengage, Wiley, and Redshelf/Brytewave.

Using this email address helps keep all of your course materials accounts in sync and allows us to deliver some digital materials directly through BlackBoard.

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How do I return my rented textbooks when the store is closed?

Bins for returning your rental textbooks will be available outside each of the MCC Bookstores during our normal business hours (9-4, M-Th; 9-12, F). Or you can ship your books with the free label available on the bookstore website.

Instructions for Shipping:

  • An email with a link to a personalized shipping label arrives about two weeks before the end of term.
or

  • Follow the links to create a shipping label.
    • Keep the tracking # for proof-of-delivery.
  • Pack and label your books and take them to any shipping location (UPS or Fedex - depending on the label).

Instructions for Drop off:

  • Follow the directions above to create your shipping labels. Print one label for each book.
  • Tuck a label securely inside each book for identification
  • Drop your book(s) into one of the bins outside the MCC Bookstore at the Derby Building in Lowell at 88 Middle St. or outside the MCC Bookstore in Bedford at 590 Springs Road near the shuttle bus stop at the Campus Center, whichever store is more convenient for you.
  • If you forget your labels, make sure your book is identified with:
    • Your name / A# / the phone number you gave when renting the book / your email and home address / the best number to contact you, or
    • Your Patron ID (on your original receipt or on any of the reminder emails you received) and the best number to contact you.
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More Questions? Need Help?

Contact Barry at 0137mgr@follett.com in Lowell or Stephan at 0136mgr@follett.com in Bedford.

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Last Modified: 6/18/20