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Profiles
22
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Profiles
keeping patients abreast of where they stand with their coverage.
Today, Young proudly wears the CHAA certification on her ID badge.
"It is a sense of accomplishment," she said. "It tells me I'm good at
what I do and take pride in my job. Even though I am a behind-the-
scenes kind of person, I love taking care of patients." Young said
she is looking forward to taking more courses through MCC to
further broaden her knowledge base.
"When I signed up for the class, I was looking at it as a `refresher'
for everything I thought I already knew," said Mary Burke, Patient
Access Supervisor for the Emergency Department and Admitting at
the Saints Campus.
"I actually came out of this class with a lot more information than I
expected, and was better prepared not only to take the CHAA exam,
but to perform my job better."
And the MCC/LGH partnership is a two-way street. Many Middlesex
students studying in health-related fields have the opportunity to
perform their clinical rotations at Lowell General, or be hired there
following graduation.
Alex Pum, 25, of Lowell, graduated earlier this year as part of the first
class of MCC's Medical Laboratory Technician Program. He credits being
class of MCC's Medical Laboratory Technician Program. He credits being
class of MCC's Medical Laboratory Technician Program. He credits being
class of MCC's Medical Laboratory Technician Program. He credits being
placed at LGH for his externships with being hired full time in the lab,
placed at LGH for his externships with being hired full time in the lab,
placed at LGH for his externships with being hired full time in the lab,
placed at LGH for his externships with being hired full time in the lab,
placed at LGH for his externships with being hired full time in the lab,
placed at LGH for his externships with being hired full time in the lab,
where he is now training to be a medical lab technologist.
where he is now training to be a medical lab technologist.
"I was able to display that I had a pretty strong personal work ethic
and also that the educational foundation I received from MCC was
impressive," he said.
Alissa Clark, 24, of Tyngsboro, came to MCC after spending two years
at Fitchburg State University. She found the small class sizes and
affordability of Middlesex very appealing, and also recently graduated
from the Medical Laboratory Technician Program.
Two months ago she began working at LGH as a medical technologist.
Clark can now be found in the Hematology Lab analyzing blood samples
to assist doctors in diagnosing patients, or in the Blood Bank testing
blood for compatibility with patients requiring life-saving transfusions.
"Even though we aren't right at the bedside of patients, our roles as
laboratory workers are so important in patient care," said Clark, who
plans to earn her bachelor's degree in medical laboratory science
from UMass Lowell.
White said the partnership between LGH and Middlesex has been a
crucial component of the hospital's success. "Doing it alone, we might
get there at some point, but not as efficiently," he said. "Having a
partner like the community college was like magic."
Jennifer Myers
MCC's Angel Pepin (above) teaches a Certified Healthcare Access Associate (CHAA)
exam-prep course to front-line hospital employees (below).
Alissa Clark, a graduate of MCC's Medical Laboratory Technician Program, in the
Hematology Lab at Lowell General Hospital.
Corporate Partnership