Personal Counseling & Consultation Services

Alert: The College will not be providing in-person services until further notice. For COVID-19 updates from the College, please visit the Coronavirus website.

For remote support and learning resources, please visit -
https://www.middlesex.mass.edu/deanofstudents/remoteres.aspx

Distance Counseling:

Distance counseling at Middlesex Community College is deployed on a case-by-case basis and will be provided during normal business hours. It can include telephone sessions and video conferencing. This service would generally be reserved for extreme situations, including a college-wide crisis response (i.e., pandemic infectious disease). Under licensing regulations in Massachusetts, counselors can only provide clinical services to students who reside in-state. Counselors will use a HIPAA-grade compliant video conferencing service platform to provide individual counseling sessions, the office telephone, or, if circumstances require, a private phone. All distance counseling correspondence, including necessary intake and informed consent documents, must be conducted via the MCC college email server, which is encrypted behind the college’s firewall. Any correspondence above and beyond routine scheduling matters must also use the college’s formal log-in encryption service.


The Personal Counseling offices are offering remote services at this time. The following options will be available to access Personal Counseling Services at the college. 

Phone  Phone


Current students may leave a voicemail for Personal Counseling at 781-280-3630. Staff will respond to all messages by email or phone. Students will be prompted to speak clearly, leaving their name, A#, and question in their message.



monitor   WebEx / doxy.me

  • Current students will be guided to connect with Personal Counselors via WebEx, doxy.me or similar service. This online tool allow for chat, voice, video, and screen share. Private breakout rooms will be utilized to provide individual appointments.
  • Students should be logged into MyMCC and utilize camera and microphone on their device. If you do not have a camera or microphone, you will be prompted to dial in to the meeting on your phone.

For mental health emergencies when you are not in immediate physical danger, contact the MA Statewide Emergency Services Program at 1-877-382-1609.  They are available 24 hours a day, 365 days a year.

For mental health emergencies after normal business hours, or off campus, go directly to your nearest hospital Emergency Room or call 911.

National Suicide Prevention Hotline: 1-800-273-TALK (8256), confidential toll-free help available 24/7

Crisis Text Line offers free, 24/7 support for those in crisis: Text HOME to 741741 or text STEVE to 741741 if you are a person of color and would like to be connected to a culturally competent counselor.


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Personal Counselors are licensed mental health professionals who support and assist enrolled students as they cope with personal difficulties that are interfering with their academic progress. Personal counseling is confidential, short-term, goal-oriented, and free of charge. Personal counselors can assist students with referrals to outside services in cases where extended therapy or specialized assistance is required.

Some of the issues that students discuss with a personal counselor include:

  • feeling overwhelmed or stuck
  • depression or persistent sadness
  • anxiety/test taking anxiety
  • stress and time management skills
  • relationship issues or family concerns
  • difficulty adjusting to college
  • procrastination or motivation problems

Bedford Campus, Enrollment Center, 2nd Floor
(781) 280-3637

Lowell Campus, Cowan Center, 3rd Floor
(978) 656-3258

For more information about personal counseling contact the personal counselor at your campus.

For mental health emergencies after normal business hours, or off campus, go directly to your nearest hospital Emergency Room or call 911.

National Suicide Prevention Hotline: 1-800-273-TALK (8256), confidential toll-free help available 24/7

Crisis Text Line offers free, 24/7 support for those in crisis: Text HOME to 741741 or text STEVE to 741741 if you are a person of color and would like to be connected to a culturally competent counselor.

 

Last Modified: 3/31/20