Personal Counseling & Consultation Services

Alert: The College will not be providing in-person services until further notice. For COVID-19 updates from the College, please visit the Coronavirus website.

For remote support and learning resources, please visit -

Personal Counselors are licensed mental health professionals who support and assist currently enrolled students as they cope with personal difficulties that are interfering with their academic progress. Personal counseling is confidential, short-term, goal-oriented, and free of charge. Personal counselors can assist students with referrals to outside services in cases where extended therapy or specialized assistance is required.

Some of the issues that students discuss with a personal counselor include:

  • feeling overwhelmed or stuck
  • depression or persistent sadness
  • anxiety/test taking anxiety
  • stress and time management skills
  • relationship issues or family concerns
  • difficulty adjusting to college
  • procrastination or motivation problems

Distance Counseling during COVID-19:

Distance counseling at Middlesex Community College is deployed on a case-by-case basis and will be provided during normal business hours. It can include telephone sessions and video conferencing. This service would generally be reserved for extreme situations, including a college-wide crisis response (i.e., pandemic). Under licensing regulations in Massachusetts, counselors can only provide clinical services to students who reside in-state. Counselors will use a HIPAA-grade compliant video conferencing service platform to provide individual counseling sessions, the office telephone, or, if circumstances require, a private phone. All distance counseling correspondence, including necessary intake and informed consent documents, must be conducted via the MCC college email server, which is encrypted behind the college’s firewall. Any correspondence above and beyond routine scheduling matters must also use the college’s formal log-in encryption service.

The Personal Counseling offices are offering remote services at this time.

Phone  Phone

Current students may leave a voicemail for Personal Counseling at this Student Support Services phone number: 781-280-3630. When leaving a message, please speak slowly and clearly, leave your name, A#, and question in your message.  Staff will respond to all messages by phone or through College email.


Students can directly email the personal counselor from the campus where they take the majority of their classes:
Bedford:  Lynn Gregory
Lowell:    Marilyn Yeo

monitor   Doxy.Me

Personal Counseling Services will be provided through the videoconferencing platform Doxy.Me.  This platform is extremely secure and private, can be accessed using most devices, and does not require any further downloads.

Resources for mental health crisis situations: 

  • For urgent mental health emergencies, go directly to your nearest hospital Emergency Room or call 911.
  • For mental health emergencies when you are not in immediate physical danger, contact the MA Statewide Emergency Services Program at 1-877-382-1609.  They are available 24 hours a day, 365 days a year.
  • National Suicide Prevention Hotline: 1-800-273-TALK (8256), confidential toll-free help available 24/7
  • Crisis Text Line offers free, 24/7 support for those in crisis: Text HOME to 741741 or text STEVE to 741741 if you are a person of color and would like to be connected to a culturally competent counselor.

Other useful community resources during these challenging times:

MassSupport:  This is a new crisis counseling program created to support the behavioral health needs of Massachusetts residents during the COVID-19 pandemic, providing behavioral health resources, information, and referrals. The program will offer counseling services in English and Spanish and can be reached at 1-888-215-4920 or via email at   For more information, visit the MassSupport website:

National Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746 for emotional support services.

Mass211 offers a wide variety of support and referral services. Dial 2-1-1.



Last Modified: 7/8/20