The MCC Law Center Consumer Protection Program works in cooperation with the Massachusetts Attorney General's office to help resolve consumer complaints by telephone mediation. We provide services to consumers and businesses in the following towns: Ashby, Ayer, Billerica, Bolton, Burlington, Chelmsford, Dracut, Dunstable, Fitchburg, Groton, Harvard, Lancaster, Leominster, Lexington, Lincoln, Littleton, Lowell, Lunenburg, North Reading, Pepperell, Reading, Shirley, Stoneham,Tewksbury, Townsend, Tyngsborough, Wakefield, Westford, Wilmington, and Woburn.

Complaints typically involve automobile repairs and sales, home improvement, debt collection and credit problems, shopping rights, and landlord/tenant disputes.

All complaints are computerized centrally at the Office of the Attorney General which allows the Attorney General to be alerted to possible trends of unfair or deceptive business practices.

The MCC Law Center Consumer Protection Program also serves as a source for general consumer information and referral.

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E-mail Martha at lawcenter@middlesex.mass.edu with questions about this website.
This site last updated 1/23/07
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