Refunds
When a student drops or withdraws from a course, processing, instructional and other costs must still be met by the college. Therefore, refunds for official withdrawal policy for Community Education & Training non-credit courses are as follows:

All MCC instructor-led noncredit Community Education classes meeting less than 30 hours:

• 5 or more business days prior to start of course 100%
• Less than 5 business days prior to start of the course 100% of tuition-$25 processing fee
• After course begins $0

All MCC instructor-led Community Education classes meeting 30 hours or more:

• 5 or more business days prior to start of course 100%
• Less than 5 business days prior to start of the course and before first class meeting 50% tuition refund.
• After course begins $0

Community Education Online or Hybrid classes and certificate programs:

• 5 or more business days prior to start of course 100%
• Less than 5 business days prior to start of the course and before accessing course materials, 50% tuition refund.
• After course begins $0
• Not eligible for tuition waivers or vouchers

Refunds for Special Programs:
Local Anesthesia Certification Training for Dental Hygienists and Nurse Assistant/HHA Training:  As stated in student Memo of Understanding. Not eligible for tuition waivers or vouchers.

Summer Camps:

• 30 or more days prior to start of camp 100%
• Less than 30 days prior to start of camp 50%
• After first day of camp 0
• Not eligible for tuition waivers or vouchers

To be eligible for a refund, students MUST notify the Student Information Center in writing, in person, or by calling 1-800-818-3434 to request their refund. If you wish to withdraw from a course you may also transfer to an alternative course or you may receive a 100% credit valid for 6 months. Refunds for course drops made by mail are computed according to the date of postmark. Instructors are not responsible for reporting decisions to withdraw. Lack of attendance, course abandonment or failure to make or complete payment does not constitute official course withdrawal. If you used a credit card to pay for the course, the refund will be credited to the credit card account. In cases where a course has been cancelled by MCC, a 100% refund is made. The Community Education and Training Department reserves the right to cancel noncredit courses, workshops, programs, and other events for which there is insufficient enrollment and to reschedule programs, to change instructors, to change course locations and to take other administrative actions as necessary. Refunds are not automatically warranted based on these changes. The refund policy applies to noncredit courses only. For information regarding the refund policy for credit courses, please call 1-800-818-3434.  Middlesex Community College reserves the right to make changes in policy and regulations at any time as circumstances dictate.

Tuition Waivers for Commonwealth of Mass. Employees
Commonwealth of Massachusetts employees with approved tuition waivers, tuition remission or tuition vouchers may register at any time via MCC’s enrollment center (1800-818-3434). Tuition waivers, tuition remission, or tuition vouchers do not apply to special programs, online courses or as indicated certain course description. Individuals with tuition waivers are responsible for the cost of all materials, fees, and/or books.

Enrollment Records
Non-credit courses, workshops and programs are designed for educational, vocational and specialized interests for personal and professional reasons. No academic credit is earned. The college does not maintain a permanent or official record for noncredit enrollment. The college can provide an attendance confirmation letter during the term the course is taken. Students should notify Community Education at flynna@middlesex.mass.edu or 978-656-3215 that an attendance letter is requested for a particular course.

Course Cancellations
Courses are sometimes cancelled. We try to notify people as best we can. When circumstances permit, we provide telephone notification of a course cancellation to each student 3-5 days prior to the start of class. Our staff will be glad to help you select an alternative course or expedite a 100 % tuition refund if a class is canceled by MCC.

Weather-Related Class Cancellations
Notification of cancelled classes at Middlesex Community College are broadcast over the following AM radio stations: WRKO-680; WCAP-980; WBZ-1030. Announcements are also made on television channels 4, 5 and 7. For direct information on class cancellations call 978-656-3200 or 781-280-3200 or www.middlesex.mass.edu.  Please note that a delayed opening indicates a 10 am start.

Updated October 2009